Technical Support Engineer | Jaipur (Work From Office). Are you passionate about solving technical challenges and supporting innovative products? Join us as a. ...
The ideal candidate will be responsible for configuring and troubleshooting our product to resolve our customers' technical issues. You will support the customer by acting as the liaison between the customer and other internal teams. Find technical resolutions on issues or queries related to unknown...
You’ll enjoy networking with key contacts outside your own area of expertise, with a strong capability of detailing difficult technical issues to both non-technical and technical professionals. Publish Technical Support Bulletins and other technical documentation in the Knowledge Base. Your quick th...
SDK - Customer Support Developer. In this customer-facing role, you will support Cisco’s Silicon One™ SDK and work closely with internal development teams and customers. As part of the Customer Support team, you’ll interface with customers to solve complex SDK-related problems, ensuring smooth opera...
T3-technical support role who will be handling escalations from the front line and Tier 2 technical support teams within Palo Alto networks. You’ll enjoy networking with key contacts outside your own area of expertise, with a strong capability of detailing difficult technical issues to both non-tech...
Engineering or technical qualification is a must. Voice Support to our North American based customers. This position requires working exclusively in night shifts(US Time Zone) and Voice Support. Contribute to the continuous improvement of our support processes and knowledge base. ...
Preferred: Proven experience as a Support Engineer or in a similar customer support role. Job Description: Tier 1 Support Engineer/Lead. Engaging Tier 2 support when needed. Required: Proficiency in diagnosing and resolving basic technical issues. ...
We are looking for a highly motivated Associate Solution Architect to join our team, ideally suited for Tech Support Engineers (5-8 years of experience) who are eager to transition into solution architecture while continuing to support and enhance an in-house integration product suite. As an As...
This is a full-time remote role for a Customer Technical Support Engineer at Kitecyber. The role involves providing technical support, troubleshooting, and ensuring customer satisfaction. The Engineer will be responsible for handling customer service inquiries and supporting the implementation of ou...
T3-technical support role who will be handling escalations from the front line and Tier 2 technical support teams within Palo Alto networks. You’ll enjoy networking with key contacts outside your own area of expertise, with a strong capability of detailing difficult technical issues to both non-tech...
Your ImpactProvide Technical Support to customers and partnersT3-technical support role who will be handling escalations from the front line and Tier 2 technical support teams within Palo Alto networksProvide configurations, troubleshooting, and best practices to customersManage support cases to ens...
Mandatory Skills:• 6-9 years of working in an L2 Support Environment with SQL, Unix Shell scripting, Linux, Python, ELK, basic Java, Object-oriented programming, Microservices, SQL, Open shift, CI/CD tools (Git hub/Jenkins), AWS• Technical background in Java full-stack• To develop monitoring tools/a...
Job Title: Technical Support Engineer 3 - Cyber SecurityBusiness Unit: ColorTokens TACLocation: BangalorePosition Overview:As a Technical Support Engineer 3 within our TAC, you will be instrumental in providing Level 3 and Product Escalation support for our Xshield series products. Manage critical c...
Requirements:Excellent English communication skills, both verbal and writtenAbility to understand and work with various accents, particularly American accents1-4 years of experience in customer support(US Process), voice support role. Engineering or technical qualification is a must. Voice Support t...
Ability to troubleshoot basic technical issues independently. ...
Role DescriptionThis is a full-time remote role for a Customer Technical Support Engineer at Kitecyber. The role involves providing technical support, troubleshooting, and ensuring customer satisfaction. The Engineer will be responsible for handling customer service inquiries and supporting the impl...
We are hiring Network Technical Support Engineers (L2 & L3) for a Technical Assistance Center (TAC) role at our Chennai location. Job Title: Network Technical Support Engineer (L2 & L3) – TAC Role. Join us and play a vital role in delivering world-class technical support to our global clients. The p...
Role DescriptionThis is a full-time remote role for a Customer Technical Support Engineer at Kitecyber. The role involves providing technical support, troubleshooting, and ensuring customer satisfaction. The Engineer will be responsible for handling customer service inquiries and supporting the impl...
Associate Solution Architect , you will collaborate closely with product managers, senior architects, and engineering teams to design and implement enhancements to the product suite, while continuing to leverage your deep technical expertise from your support background to troubleshoot and resolve p...
Tech engineering, equivalent technical degree or equivalent military experience required- Minimum of 3+ years of experience in technical support or a similar role, with exposure on CyberSecurity Technologies, Automation and Architecture such as SIEM, SOAR, Threat Detection and Attack Surface managem...
We are hiring Network Technical Support Engineers (L2 & L3) for a Technical Assistance Center (TAC) role at our Chennai location. Job Title: Network Technical Support Engineer (L2 & L3) – TAC Role. Join us and play a vital role in delivering world-class technical support to our global clients. The p...
Associate Solution Architect , you will collaborate closely with product managers, senior architects, and engineering teams to design and implement enhancements to the product suite, while continuing to leverage your deep technical expertise from your support background to troubleshoot and resolve p...
Role DescriptionThis is a full-time remote role for a Customer Technical Support Engineer at Kitecyber. The role involves providing technical support, troubleshooting, and ensuring customer satisfaction. The Engineer will be responsible for handling customer service inquiries and supporting the impl...
Position - Technical Support EngineerBase Location - Pune. ...
We are looking for an accomplished and experienced Senior Technical Support Engineer to join our Support team. As a Senior Technical Support Engineer, you will help provide excellent support to our enterprise-level customers, using your expertise in cloud technologies and troubleshooting skills. If ...