This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. You will be responsible for fielding and resolving post-sales non-technical customer inqui...
Troubleshoot and resolve technical support issues via telephone or web portal for. Perform all technical support in a highly professional and service oriented manner. Provide installation and desktop support (when required) to users. Communicate with Broadband Provisioning and System Engineering to ...
Troubleshoot technical issues to provide timely & accurate resolution to the customer/any other stakeholder raised issues, bugs, concerns etc. FAQs, and troubleshooting guides, to assist customers and support colleagues in resolving common issues efficiently. Account team/Customer/Engineering team. ...
In-depth knowledge of the product that the engineer is supporting. Employee Assistance Program (EAP): Mental health support services for a balanced work-life experience. Accessibility: Accessible health support anytime, designed to address India’s diverse healthcare needs. With a focus on universal ...
We are looking for a skilled and proactive Technical Support Engineer with 2–3 years of experience in technical troubleshooting and software testing. Job Title: Technical Support Engineer. Provide high-quality technical support to users and clients. Shifts: Rotational (24/7 support environment). ...
An IT & network solutions provider for the hospitality industry is looking for ideal candidates for Technical Support Engineer position. Summary:Seeking a motivated IT Helpdesk Engineer to provide 24/7 technical support, manage client IT infrastructure (servers, networking, Wi-Fi, backups, CCTV, etc...
Provide Technical Support to customers and partnersT3-technical support role who will be handling escalations from the front line and Tier 2 technical support teams within Palo Alto networksProvide configurations, troubleshooting, and best practices to customersManage support cases to ensure issues ...
Troubleshoot and resolve technical support issues via telephone or web portal for. Perform all technical support in a highly professional and service oriented manner. Provide installation and desktop support (when required) to users. Communicate with Broadband Provisioning and System Engineering to ...
Telephonic support to End Users and coordination with Vendors, Client Problem Management team, and other Support teams. You will use email chat applications and Call support to give clients quick answers to simple IT issues. To be qualified for this role, you should hold a degree in a relevant field...
Technical Support Engineer responsibilities include resolving network issues, configuring operating systems and using remote desktop connections to provide immediate support. Telephonic support to End Users and coordination with Vendors, Client Problem Management team, and other Support teams. Ans...
Complete and update trouble tickets in an expedient mannerCommunicate with Broadband Provisioning and System Engineering to ensure proper SLE’s are metWork all escalated technical issues to resolution, owning the process and communicating updates to the customer effected when necessaryConduct and pa...
Job Title: Technical Support EngineerExperience Required: 4+ YearsLocation:RemoteEmployment Type: Full-TimeShifts: Rotational (24/7 support environment)Job Summary:We are looking for a skilled and proactive Technical Support Engineer with 2–3 years of experience in technical troubleshooting and soft...
Experience : </p><p><br/></p><p>- 3 years of experience in Linux system administration or support. Technical Skills : </p><p><br/></p><p>- Proficiency in Linux/Unix operating systems. ...
Role : </b> SSE- Technical Support Engineer<br/><br/><b>Experience : </b> 3+ year<br/><br/><b>Location : </b> Delhi - Saket (Monday to Saturday - Onsite)<br/><br/><b>Job Description : </b><br/><br/>We are looki...
T3-technical support role who will be handling escalations from the front line and Tier 2 technical support teams within Palo Alto networks. You’ll enjoy networking with key contacts outside your own area of expertise, with a strong capability of detailing difficult technical issues to both non-tech...
Troubleshoot and resolve technical support issues via telephone or web portal for. Perform all technical support in a highly professional and service oriented manner. Provide installation and desktop support (when required) to users. Communicate with Broadband Provisioning and System Engineering to ...
Openings for Technical International Voice(Networking)- Night Shift. Experience: 1 to 6 Years in International Technical Voice. Candidate would be responsible for handling customer calls and troubleshooting technical issues related to Devices. ...
We are looking for a skilled and proactive Technical Support Engineer with 2–3 years of experience in technical troubleshooting and software testing. Job Title: Technical Support Engineer. Provide high-quality technical support to users and clients. Shifts: Rotational (24/7 support environment). ...
Openings for Technical International Voice(Networking)- Night Shift. Experience: 1 to 6 Years in International Technical Voice. ...
Work closely with engineering and R&D teams to diagnose complex issues, identify root causes, and support product improvements. Excellent communication skills, with the ability to explain complex technical concepts to non-technical audiences. Position Responsibilities:Provide expert-level support fo...
Provide machine troubleshooting supports and machine applications advice supports to customers & agents. Engineering (Electronics & Communication). Engineering (Mechatronics/Electromechanical). Experienced engineers may have opportunities for. ...
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The Support Engineer will handle cases submitted electronically through our Support portal and will also be part of an inbound call queue to answer questions from both customers and partners. We are looking for talented individuals to deliver outstanding technical support to our customers and partne...
T3-technical support role who will be handling escalations from the front line and Tier 2 technical support teams within Palo Alto networks. You’ll enjoy networking with key contacts outside your own area of expertise, with a strong capability of detailing difficult technical issues to both non-tech...
We are seeking a highly skilled and 6+ years of experienced as Site Reliability Engineer SRE with a strong background in Google Cloud Platform GCP and Java development. ...