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PolyWorks IndiaRajkot, INTeam Leader - U.S Mortgage
Selections HR Services Private LimitedRajkot, INPosition Title : Team Leader – US Residential Mortgage (Loan Servicing)
Location : Chennai
Level / Band : B1
Work Days : 5 Days a Week
Shift : US Shifts
Notice Period : Immediate Joiners Preferred
Education : Any Graduate
Experience : 7+ years in Mortgage Origination with a minimum of 2 years in a team management role
Job Summary :
We are looking for an experienced Team Leader to manage a team of mortgage processing professionals in a high-performance, SLA-driven US mortgage environment. The ideal candidate will possess deep knowledge of loan underwriting, strong leadership skills, and the ability to drive performance while maintaining compliance and client satisfaction.
Key Responsibilities :
- Team Management & Leadership :
- Lead a team of mortgage processors to meet daily operational targets and SLA commitments.
- Handle second-level escalations, providing guidance and resolution support to team members.
- Motivate, mentor, and develop staff to achieve performance goals and maintain team morale.
Operational Excellence :
Process Oversight :
Regulatory & Compliance Management :
Required Skills :
Areas of Expertise :