Jobs in Kota, in
Last updated: 8 hours ago
Adtitude Digital is a Chicago-based data-driven digital marketing agency that excels in digital advertising, media buying, and data analytics services.
Schedule between 6 : 00 PM to 3 : 30 AM Indian Sta...Show moreLast updated: 8 hours ago
If you’re ready to enrol in an online MBA program through EnrolVia, apply today!.Business Development Associate.Compensation : ₹7-9 LPA (CTC) + Incentives.
OJT Stipend : ₹15,000 (30 days).EnrolVia ens...Show moreLast updated: 4 days ago
NoBrainer Funnels is a premium marketing and funnel-building agency specializing in high-converting sales funnels and strategic marketing solutions for coaches, consultants, course creators, and pe...Show moreLast updated: 8 days ago
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Customer Service Specialist
Tata Consultancy ServicesKota, IN Walk-in | TCS Pune Hiring for Customer Service_Voice.Interview time : 10 AM to 12 PM.Rajiv Gandhi Infotech Park, Phase-III, Hinjewadi.
Minimum 15 years of regular, full-time education (10 + 2 + 3).Mi...Show moreLast updated: 8 hours ago
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Business Development Specialist (RPO)
Hudson RPOKota, IN Embrace curiosity, think differently, and shape the future of Talent.We are an agile and commercial organisation with an entrepreneurial spirit, a leading APAC RPO business with a brand that repres...Show moreLast updated: 17 days ago
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Human Resources Associate
Adtitude DigitalKota, IN₹20,000.00 monthly
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- New!
Medical Sales Representative
Teklinker servicesKota, IN Position : Medical Representative.Location : Surat, Vapi, Vadodara.This is a full-time on-site role located in Vapi for a Medical Sales Representative at Teklinker services.The Medical Sales Represen...Show moreLast updated: 8 hours ago
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Business Development Representative
ImageKit.ioKota, IN As long as you have a stable internet connection, you can work from anywhere in the world.We do meet up if you are in Delhi NCR or on our company trips.
ImageKit is a B2B SaaS company.Companies of a...Show moreLast updated: 12 days ago
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Product Support Specialist
AstreyaKota, IN We are seeking for a Product Support Engineer to join our team.You will be responsible for responding to user inquiries, troubleshooting issues, and collaborating with the development team to ensur...Show moreLast updated: 5 days ago
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Consultant
Conscious Humanity Network Foundation - Global Non-profit Aggregator and CommunitiesKota, IN Conscious Humanity Network Foundation( CHNF), a Section 8 Non-profit, aims to create an NGO networking community that connects all NGO stakeholders.
This includes government entities, donors, charit...Show moreLast updated: 30+ days ago
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Appointment Setter
MHM - PMS for HoteliersKota, IN We are a B2B SaaS company offering innovative Property Management Systems for hotels, helping them optimize operations and maximize revenue.
This is a remote position where you will connect with pot...Show moreLast updated: 4 days ago
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Business Development Associate work from home
EnrolViaKota, IN₹300,000.00 yearly
Remote
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Founding Sales Development Representative (SDR)
10xRKota, IN As a Founding SDR at 10xR, you'll be instrumental in building our sales pipeline from the ground up.You'll work directly with our founding team to refine our outreach strategy, develop our sales pl...Show moreLast updated: 1 day ago
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Mergers and Acquisitions Associate
MNC Capital Inc.Kota, IN MNC Capital is a premier Mergers and Acquisitions advisory firm, known for delivering strategic guidance, financial expertise, and transaction execution services across a wide range of industries.W...Show moreLast updated: 30+ days ago
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User Acquisition Specialist
YRALKota, IN As a User Acquisition Specialist, you will be instrumental in driving user growth and adoption of our Web3 social media platform.
You will develop and execute comprehensive acquisition strategies ac...Show moreLast updated: 1 day ago
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Outreach Specialist
NoBrainer FunnelsKota, IN₹300,000.00–₹500,000.00 yearly
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SAS Consultant
HyqooKota, IN Note - Please apply only if interested for contract role and working hours would be full US PST Hours.Development and generation of SAS analysis datasets, tables, listings, and graphs from assigned...Show moreLast updated: 10 days ago
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Telesales Specialist
SoftHQ IncKota, IN Job Title : Sales Caller with Marketing Research Experience.The Sales Caller will be responsible for outbound.The ideal candidate should have experience in marketing research, excellent communicatio...Show moreLast updated: 27 days ago
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Learning Advisor
EmeritusKota, IN Emeritus is committed to teaching the skills of the future by making high quality education accessible and affordable to individuals, companies, and governments around the world.It does this by col...Show moreLast updated: 30+ days ago
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Sales And Marketing Specialist
TalentiserKota, IN 𝗕𝗗𝗠 𝘄𝗶𝘁𝗵 𝗮 𝘀𝘁𝗿𝗼𝗻𝗴 𝗿𝗲𝗰𝗿𝘂𝗶𝘁𝗺𝗲𝗻𝘁 𝗰𝗼𝗻𝘀𝘂𝗹𝘁𝗮𝗻𝗰𝘆 background to drive growth through strategic partnerships and client acquisition.
If you’ve 𝗲𝘅𝗰𝗲𝗹𝗹𝗲𝗱 𝗶𝗻 𝗯𝘂𝘀...Show moreLast updated: 10 days ago
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Peoplesoft System & Security Administrator
Wimmer SolutionsKota, IN PEOPLESOFT SYSTEM & SECURITY ADMINISTRATOR.At Wimmer Solutions, we believe care creates community.We work smart; we have built a reputation for results-oriented, innovative, business and technology...Show moreLast updated: 26 days ago
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Business Development Representative
NIKSUNKota, IN Business Development Representative.NIKSUN is the recognized worldwide leader in making the Unknown Known, by using next generation technology that revolutionizes the way networks and services are ...Show moreLast updated: 10 days ago
- Promoted
Mathematics Specialist / Instructor (US Curriculum)
Moonpreneur IncKota, IN As a Maths Teacher, you will be responsible for planning and teaching maths lessons to all the.You will also be responsible for performing tasks according to our curriculum.Creation and review of c...Show moreLast updated: 6 days ago
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Customer Service Specialist
Tata Consultancy ServicesKota, IN8 hours ago
Job descriptionMust be knowledgeable in telecommunications industry, products, services, and customer service activities. Promote sales, retain customers, and ensures customer satisfaction. Demonstrate ability to listen effectively and verbally communicate information regarding numerous products and procedures provided by the company for customers and / or interaction with service personnel; demonstrate ability to accurately log verbally received information in written and / or electronic format. Communicate effectively when handling customer inquiries / complaints or when communicating with service in other departments. Excellent command of the English language required. Multi-language speakers encouraged. Must have knowledge in windows applications such as but not limited to Excel, Word, Outlook, and Access database applications. Competent using technology-based applications i.e., Internet, cell phones, or equivalents. Staying up to date on the latest data / entertainment technology and devices, such as Wi-Fi, data services, TV entertainment devices a must. Ability to use a keyboard and 10-key calculator proficiently. Must be able to work well with others under stressful, time restricted conditions, displaying patience and tolerance to relay and obtain information and create and maintain positive rapport with customers and co-workers. Must have problem-solving skills, work well in a team-oriented environment, and provide an excellent customer experience. Adherence to Company policies and procedures regarding customer service, product lines / campaigns / promotion, collections, design, installation, repair, commercial accounts, associated billing systems and databases, as provided and recommended. Ability to support and promote the company’s Declaration of Principles, Basic Principles and Company Code of Business Conduct and Ethics. Must be able to Adhere to company confidentiality, proprietary and customer account information. Demonstrate consistent, reliable attendance by showing up for work as scheduled with a positive enthusiastic attitude. Ability to work a rotating schedule. Direct reports : None Matrix reports : None Key customers : Customers, dealers / retailers, service centres and customer service operations Key suppliers : Team Leader (Operations), Workforce Management, QA, etc. Job Requirements Graduate in any stream Previous experience of working in customer service contact centre, is desired 0 to 2+ years’ experience working in a Voice Contact centre, preferably Telecom domain Proficient in Microsoft Office applications Possess strong customer service orientation and proven excellent customer service skills Demonstrate ability to interpret customer needs correctly Possess politeness, confidence, tact, patience, politeness, and diplomacy while dealing with complex problems and irate customers Possess a good work attitude and must be meticulous, organized, reliable and able to handle work pressure well Independent and able to work under minimal supervision. Functional Excellence – Identifies the problem by understanding its nature & its component parts & the relation between them. Generates timely & well-developed solution to addresses the problem. Able to apply solutions across varied problems using functional knowledge & logical conclusions. Learn & Use Knowledge for business Innovation. Challenge measures / processes for operational excellence knowledge. Creates sources of competitive strength by deploying process expertise. Customer Focus – Services customer requirements while focusing on Customer delight. Collaborate with existing customer to add value to business relationship and sense new business opportunity by exploring and satisfying market demands. Integrity – Honor commitments, be accountable and take responsibility on actions having strong moral principles Flexible working hours with shift work Pressure at certain peak times 24 / 7 working environment Split rest days or work off Step 1 : Visit https : / / ibegin.tcs.com / iBegin / Step 2 : Click to login Step 3 : Click New user (Register with us) Step 4 : Select "BPO" in areas of interest and complete the registration. (Fill the details) Step 5 : Once completed, your TCS no. will be generated which starts from EP2024XXXX. Step 6 : You will receive the EP number on your personal e-mail ID. Interested Candidate may walk in at the below venue.
Walk-in | TCS Pune Hiring for Customer Service_Voice
INTERVIEW DETAILS :
Interview date : 9 th ,10 th ,11 th April,2025, Thursday
Interview time : 10 AM to 12 PM
Venue :
TATA CONSULTANCY SERVICES
Sahyadri Park, Plot no. 2 & 3,
Rajiv Gandhi Infotech Park, Phase-III, Hinjewadi
Pune-411057, Maharashtra
India
Role : Customer Service_Voice
Experience : 1 year to 5 years
Job Location : Pune
Shift : 24
Education / Qualifications : -
Minimum 15 years of regular, full-time education (10 + 2 + 3)
Non tech graduates
Mission / Core purpose of the Job :
Consumer Customer Service Representative is responsible for answering IB / OB voice and non-voice support (chat and email) specific to those that need assistance or direction regarding their Internet, Cable TV, Cellular Phones, and Local service. Responsible for completing outbound follow up calls as assigned.
- Key Responsibilities :
- Handle inbound and outbound calls made to customer for the purpose of collecting overdue payments.
- Respond to general customer service inquiries about our products and services
- Consult with customers to determine their needs
- Recommend the appropriate products and services
- Document every interaction with a customer in the appropriate account or ticket system.
- Meet and exceed all performance and sales goals / metrics
- Identify and acting upon opportunities to upsell additional products and services to new and existing customers
- Create a first-class customer service experience
- Handle all customer service issues in a timely and professional manner
- Escalate Tier 2 queries through tickets / emails and calls to seek guidance and escalate any issues that require support.
- Report any incident or pattern of outages or other service issues that could affect a larger group of Residential Customers, and / or SMB Customers to on-floor managers
- Cross-train within other sub-groups to strengthen network, telephony, and computer related technical skills.
Job Qualifications :
Knowledge, Skills and Abilities :
Collaboration :
Responsibility towards :
Competencies
Working conditions :
Mandatory Requirements (How to generate your EPCN)
EPCN number is mandatory for eligibility of the interview. Follow the steps below to register and mention the EPCN number on your resume
It is mandatory to write EP Number & "Marcellinius" as reference on CV
About TCS :
A global IT and business solutions leader, TCS has an employee strength of 614K with offices in 55 countries, a footprint on 6 continents and a revenue of USD 27.9 billion (2022-23). TCS offers services across varied domains such as Aerospace | BFS | Insurance & Healthcare | Life Sciences | Manufacturing | Energy & Resource Utilities | Government | Hi Tech | Media & Information Services | Telecom | Travel & Transportation and Hospitality | Retail & CPG and Horizontals such as F&A, SCM, CIM and HRO.
TCS is one of the country's largest equal opportunity employers with more than one-lakh female associates and is a continuously ranked a leader in the 'India's Most Respected Companies' survey
TCS iBegin
Whatever your career goals, if you are passionate about technology, we at TCS are looking for you. Join us and future forward your career today. Experience energy. Come experience TCS.