Pre-Sales Manager

ROLES / RESPONSIBILITIES

The primary role of the Pre Sales is to provide technical advice, support and strategy to our customers and the Sales Team to deliver continued growth within the business. The Pre sales Manager is responsible for achieving a profit and productivity quota made up of the combined expectations of the sales resources, market, and / or channel supported. To understand, identify & analyze the prospects / Client requirements. Researches and understands the clients industry. Deeply understands client business strategies and challenges. Coordinates closely with internal sales, sales support, and service resources to align solution design with customers business requirements. Participate in sales calls with sales management, Design the technical response to RFPs / RFIs and be part of the strategy definition with the sales team. Driving sales strategies for attainment of periodical targets with a view to optimize revenue, both directly as well as through associate partners. Analyzing market trends / requirements and accordingly forecasting sales. Deliver customer presentation on cloud-based services and offerings. Deliver Proof of Concepts (POC). POC implementation plans and monitor the approval process Proactively scopes the technical solution required to address customer requirements and recommends solutions that optimize value for both the customer and the firm. Upholds high-level of customer loyalty and builds trust and reliability. Training Sales team, partners and customers on the solution and supporting them in the implementation. To share market feedback with the marketing team. Pre-sales person will often create the technical detail for use in marketing collateral.

EXPECTATIONS AND TASKS

• Good communication and interpersonal skills
• Manage customer coverage improvement programs
• Initiative standardization in the set-up of new and existing services
• Excellent problem-solving skills and high degree of patience
• Strong written and verbal communication skills