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Human Resources Manager

Human Resources Manager

ShopTrade (Shopify Plus Agency)India
7 days ago
Job description

About Us

ShopTrade is a Shopify-focused consultancy building high-impact storefronts, custom apps, and commerce automation for ambitious brands. We partner with fast-growing companies to improve conversion, customer experience, and operational efficiency across Shopify and adjacent systems.

Role Description

We are seeking an experienced

Human Resources Manager

to lead and strengthen our people function. This is not just an administrative HR role — you will play a critical part in shaping our team culture, aligning HR initiatives with business goals, and ensuring our workforce is engaged, motivated, and high-performing.

If you’re passionate about creating a positive workplace, driving people strategy, and building scalable HR processes, this is the opportunity to make a lasting impact at a growing company.

Key Responsibilities

Recruitment & Talent Acquisition :

Post openings, manage sourcing and interviews, and partner with department leads to hire talent aligned with company culture. Ensure smooth onboarding and strengthen employer branding.

Employee Relations :

Address employee concerns with confidentiality and professionalism, mediate conflicts, promote wellness initiatives, and maintain a healthy workplace culture.

Performance Management :

Lead performance reviews, define KPIs, provide feedback frameworks, and support improvement plans where needed.

Training & Development :

Identify training needs, organize skill-building programs, and create clear career development paths for employees.

Compliance & Legal :

Ensure HR practices align with Indian labor laws and international standards; maintain accurate HR policies and enforce workplace safety protocols.

HR Strategy & Workforce Planning :

Partner with leadership to align people strategies with company growth, support succession planning, and champion diversity and inclusion.

Employee Data & HR Systems :

Manage HR software (HRIS), track HR metrics, generate reports for leadership, and ensure accurate record-keeping.

Policy Development :

Keep employee handbooks updated; implement policies on conduct, attendance, and workplace behavior.

Exit Management :

Oversee exit procedures, conduct exit interviews, and ensure smooth offboarding processes.

Qualifications

3+ years of proven HR management experience, preferably in a technology or IT consulting company (mandatory).

Bachelor’s or Master’s degree in Human Resources, Business Administration, or a related field.

Strong knowledge of recruitment, onboarding, employee relations, and performance management.

In-depth understanding of Indian labor law; familiarity with global compliance is a plus.

Prior experience supporting distributed teams across regions is an advantage.

Strong communication and leadership skills with a proactive, forward-thinking approach.

Analytical mindset with ability to leverage HR software for process efficiency.

Proven ability to foster a positive, inclusive, and growth-oriented workplace.

Experience managing HR functions for companies of

20+ employees .

Expectations

Hiring pipelines remain active, with strong candidates consistently moving forward.

Employee engagement and satisfaction levels improve measurably.

Performance review cycles are structured, timely, and linked to business goals.

Policies, benefits, and compliance standards remain up-to-date and transparent.

HR processes become increasingly automated, scalable, and data-driven.

Your Team

You will work closely with leadership and collaborate across departments to ensure our people strategy supports company growth. This role is ideal for someone who thrives on structure, people-first thinking, and balancing strategic impact with hands-on execution.

How to Apply

Interested candidates can apply via Easy Apply or email their resume to

join@shoptrade.co . If your profile aligns with our requirements, you will then receive a link to complete our preselection questionnaire.

Please note : This is a full-time, office-based role in Bangalore. It is not a work-from-home opportunity. Applications from candidates unable to work from our office will not be considered.

ShopTrade

is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Join us and be part of a team that values innovation, collaboration, and professional growth.

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Manager Human Resource • India

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