Senior Software Engineer

Zyoin GroupHyderabad, Telangana, India

8 days ago

Job description

Role : Sr. Software Engineer – Telephony (Product Engineering Team)

Experience : 5 – 10 Years

Location : Hyderabad

As a Senior Software Engineer, you will be responsible for designing, implementing, testing, maintaining, and optimizing software solutions within the product engineering team. You will transform product requirements into working software that is scalable, reliable, and high-performing.

Key Responsibilities :

Drive innovation and efficiency in applications built for a commercially hosted Asterisk platform
Develop product offerings onto Mobile / GSM platforms and integrate Speech Recognition engines into Asterisk-based call scripts
Solve complex telephony problems to deliver impactful UX quickly and with high quality
Contribute to scalable systems architecture to support growing business demands
Collaborate effectively across teams to align features with business objectives
Troubleshoot and resolve production issues (Severity 1 / 2) when required
Actively participate in Agile processes and iterative development practices

Skills & Expertise :

VoIP Development : Asterisk / FreeSWITCH (ARI, AGI, AMI) – dial plans, call routing, IVRs, queues, SIP trunks

Python Development : Strong experience with Python (Flask) for RESTful APIs, unit testing, automation scripting

Protocols & Networking : SIP, RTP, WebRTC, TCP / IP

Databases : MySQL (design, optimization, performance tuning)

Linux & Containers : Proficiency with Linux server environments and Docker

Debugging Tools : Wireshark, TCPDUMP, SNGREP for SIP troubleshooting

Additional Skills : JSON, REST APIs, Git, socket programming, multi-threading, inter-process communication

Exposure to SMS & Mobile Gateways is a plus

Experience Required :

5–7+ years in Full-Stack / Telephony Development

Hands-on with Contact Center / Call Center environments preferred

Strong understanding of VoIP, SIP communication, and scalable telephony services

Good knowledge of fundamental web technologies (HTTP, HTML, CSS, AJAX, REST, JSON)

Excellent communication skills (written & verbal in English)

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Senior Software Engineer • Hyderabad, Telangana, India

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