Requirements :
- 4–8 years of experience with OpenText Exstream (version 23 and above) .
- 3–5 years of experience working with OpenText Command Center , including both online and batch processing modules .
- Preferred experience in AWS cloud environments , with familiarity in YAML scripting and GitLab CI / CD pipelines .
- Working knowledge of Exstream Communication Builder , Content Author , and Empower Editor is a plus.
- Hands-on experience with 2-pass applications , e-drivers / p-drivers , dynamic content import , connectors , language layers , and multi-channel outputs .
- Proficient in SQL / Oracle , batch scripting , and working within both Unix and Windows environments .
- Capable of operating in a production support environment , handling change requests and incident resolutions within defined SLAs (prior production support experience is a strong advantage).
Knowledge of Java and ECM (FileNet) applications is desirable .
Requirements
Responsible for leading the design, development, and delivery of customer communication solutions, with a primary focus on OpenText Exstream-based letter changes and enhancements.Serve as a Subject Matter Expert (SME) for OpenText Exstream initiatives, ensuring high-quality and timely deliverables that support product sales, customer acquisition, and servicing needs.Key Responsilbilties :
Partner with Business Product Owners to drive Product & Proposition targets or Customer Service deliverables .
Lead the technical delivery of assigned tasks and projects .
Collaborate closely with Business Product Owners , Tech Delivery Leads , and other technical team members to define the technical design for letters-related scopes .
Provide strong technical leadership in downstream applications integrated with Life400 , guiding junior team members , maintaining industry best practices , and ensuring solutions align with evolving business and regulatory requirements .
Build effective relationships across business and IT teams to support the organization’s communication strategy through robust, scalable, and compliant letter design and development solutions .
Be task-driven , with the ability to control and commit to agreed timelines .