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15h Left : Transaction Services Specialist

15h Left : Transaction Services Specialist

PRI GlobalIndia
6 days ago
Job description

Position Title : Associate Specialist – Transaction Services

Shift Timing : Standard business hours

Interview Process : 2 rounds

Domain : Fintech / Payments

Joining Timeline : Immediate to 30 days

Candidate Requirements

Experience :

  • Minimum 1–3 years of relevant experience in finance operations, preferably in KPO / BPO environments.

Educational / Professional Background :

  • Finance or accounting background preferred.
  • Exposure to banking operations, accounts payable / receivable, or revenue processes is a plus.

    • Skills & Responsibilities :

  • Handle 10–12 support calls daily (not a call center role).
  • Provide L1 / L2 support via internal calls and email.
  • Strong proficiency in Excel and PowerPoint for data analysis and presentations.
  • Excellent verbal and written communication skills to support global clients (Australia, Europe, UK, US).
  • Conduct research based on client requirements and prepare relevant data.
  • Willingness to learn, multitask, and adapt in a dynamic environment.
  • Operational excellence and a proactive approach to learning new tools and processes.
  • Prior experience with ticketing tools is a plus (not mandatory).
  • Training will be provided for the right candidate with strong communication skills and a finance support mindset.
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