HR Support Specialist (EMEA Shift)

We are looking for a highly motivated and detail-oriented HR Support Specialist to provide outstanding assistance to employees on HR-related inquiries. The ideal candidate will have experience in HR query management, a strong customer-first mindset, and the ability to communicate complex policies in a clear and concise manner. This role requires working in an EMEA shift and ensuring seamless employee support while maintaining the highest standards of confidentiality.

Key Responsibilities :

Employee Query Management & Support :

• Act as the first point of contact for employees seeking HR-related support.
• Provide accurate, timely, and consistent responses to HR inquiries using the Knowledge Base tool.
• Take ownership of employee queries, ensuring prompt resolution whenever possible.

Policy Interpretation & Guidance :

Case Handling & Escalation :

Tracking & Performance Management :

Exceptional Customer Service :

Qualifications & Skills Required :

Experience :

Education :

Technical Skills :

Soft Skills :

Skills Required

Employee Relations