Some careers shine brighter than others.
If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.
We are currently seeking an experienced ServiceNow developer to join our team in the role of Consultant Specialist
In this role, you will :
Requirements
To be successful in this role, you should meet the following requirements :
8 to 10 Years of IT experience and 7+ years of experience in software development with significant working experience on ServiceNow application development especially in the ITSM area.
Well versed with class hierarchy, Update set hierarchy, data layer, flows, Service Portal, UI Action / policy, ACL’s, deployment, Integration, SOAP Service implementation and all client and server-side scripting in best practice in ServiceNow.
Experience with development and implementation of ServiceNow ITSM modules - Incident, Problem, Change Management with knowledge of API integrations with ServiceNow and debugging skills along with good process understanding on ITSM modules.
Should have ServiceNow certification (CSA, CAD).
Ability to transform Business Requirement into Business Process. Proven analytical and problem-solving to End experience of ServiceNow based application design and implementation.
Excellent verbal, active listening, and written communications skills along with demonstrated facilitation skills. Effective and clear communication skills (written, oral and listening), with ability to describe complex technical scenarios in a concise manner depending on the audience.
Experience in support along with development and need to be part of On-call support as per rotation.
Good to have hand-on experience of UI builder and workspace configuration in ServiceNow along with understanding of OOTB ITSM related workspaces.
Servicenow Itsm • Pune, Maharashtra, India