Position : CRM Customization & Automation Specialist
Location : Mulund (East) Mumbai
Type : Full-time Onsite (No remote option)
About Whizstorm Software Technologies :
Whizstorm Software Technologies is a fast-growing EdTech start-up building smart CRM and automation tools for the global IT ecosystem. Our platform powers student journeys partner networks and education service providers across borders. As we scale were building a robust white-labeled CRM infrastructure to serve multiple brands and partners under one unified system.
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Why Were Hiring :
Weve recently adopted a next-gen CRM platform to manage multi-brand multi-user journeys and were ready to white-label it build out sub-accounts for our different verticals and launch high-conversion automations at scale.
Now we need YOU! A CRM Specialist whos got hands-on experience with low-code marketing CRMs automation builders app integrations and client journey mapping.
Your Core Responsibilities :
- Lead CRM customization and architecture for multi-brand sub-accounts
- Design and implement white-labeled client-facing CRM interfaces
- Build and manage smart workflows triggers and lead automations
- Integrate CRM with :
- Website forms and funnels
- WhatsApp & SMS tools
- Payment gateways & enrollment systems
- Email marketing platforms & analytics dashboards
- Configure appointment calendars internal pipelines and sales dashboards
- Coordinate with design and tech teams to build client onboarding funnels
- Ensure proper data mapping tagging and segmentation for campaign logic
- Set up lead tracking systems across portals landing pages and ad campaigns
- Collaborate with Sales & Marketing to translate needs into functional automations
Requirements
Skills & Tools You Should Know :
Minimum 2 years of CRM implementation experience (marketing or sales CRM)Experience with white-labeled CRMs or SaaS resellersStrong understanding of :Workflow builders (visual logic / triggers / if-then flows)Form builders calendars lead scoringEmail & SMS automationSub-account creation and multi-brand account handlingFamiliar with API integrations webhooks Zapier / Pabbly / / N8NComfortable working with tools like :WhatsApp APIGoogle WorkspaceCalendly or in-app calendarsPaypal / Razorpay or similarBonus : Familiarity with CRM apps that bundle funnels websites automations pipelines email / SMS AI chat Wordpress and reviews - even better if youve built systems for agencies or education or tech!Who You Are :
Analytical and process-driven with strong attention to detailCapable of understanding user journeys and business logicFast learner who keeps up with CRM trends and low-code platformsComfortable training others and documenting CRM processesOpen to working on new ideas multiple brands and ambitious projectsBenefits
What Youll Love :
Ownership of building a multi-brand CRM stack from scratchDeep involvement in the student success journeyBeing part of a fast-scaling tech-enabled education brandCross-functional learning with digital sales content & product teamsOpportunity to grow into CRM Product Manager or Head of Marketing TechHow to Apply Follow the Steps :
STEP 1) Send your CV with a short note describing your CRM and automation experience plus links or screenshots of past setups (if available) to : ( Subject : CRM Specialist October 2025)
Step 2) Secure your spot for the aptitude test and personal interview. Dont miss out!
Click Here : Skills :
Content Management System CRMs Automations Workflows AI tools Lead generation & management.
Required Education :
Bachelors / Masters in any field.
Key Skills
Controlling Experience,Distributed Control Systems,Pardot,Crystal Reports,Marketing Automation,Salesforce Marketing Cloud,Warehouse Management,HubSpot,Responsys,Email Marketing,Leadership Experience,Programmable Logic Controllers
Employment Type : Full Time
Experience : years
Vacancy : 1