Merchandiser - Custom Manager

About Jaipur Rugs :

Jaipur Rugs is one of India's leading manufacturers and exporters of hand-knotted rugs and home furnishings. With a deep-rooted focus on artisan empowerment, sustainability, and global design thinking, the company is a pioneer in bridging traditional craftsmanship with modern luxury aesthetics.

Position Summary :

We are looking for a passionate and detail-driven

Merchandiser – Custom Manager

to manage and lead our custom order lifecycle, from client brief to delivery. The ideal candidate will be a

B.FTech graduate from NIFT , with

4–5 years of experience

in merchandising, ideally with exposure to

custom / bespoke products, textiles, or luxury design .

This is a cross-functional role that requires close collaboration with designers, production teams, artisans, and global clients to deliver high-end, customized rugs and textile products that meet aesthetic, technical, and delivery specifications.

Key Responsibilities :

Manage end-to-end execution of

custom and bespoke rug orders , including design interpretation, sampling, costing, production timelines, and final delivery.

Coordinate with

clients, designers, and internal design teams

to understand specifications, material preferences, color palettes, and technical requirements.

Translate client briefs into actionable production plans by working closely with weaving clusters, dyeing units, and artisans.

Develop and maintain

custom order trackers, T&A (Time & Action) calendars , and internal coordination sheets to ensure timely delivery.

Conduct feasibility analysis for custom requirements (e.g., technique, size, color limitations, material selection).

Ensure strict adherence to

quality and compliance standards

for all custom products.

Support costing and pricing strategies, balancing product value with profitability.

Work closely with the

sales, marketing, and export teams

to provide updates, sample approvals, and production status.

Provide post-delivery feedback and continuous improvement insights for process optimization.

Key Qualifications & Skills :

B.FTech from NIFT

(mandatory)

4–5 years of relevant experience in merchandising, preferably in home furnishings, textiles, or bespoke fashion / luxury sector

Strong knowledge of

textile techniques , materials, dyeing processes, and hand-crafted production methods

Excellent understanding of

custom order workflows

– from client brief to production to delivery

Strong communication and coordination skills with fluency in both English and Hindi

Proficiency in

MS Excel, Adobe Illustrator / Photoshop, and PLM or order management systems

Eye for detail, strong problem-solving skills, and a customer-first mindset

Ability to work independently and manage multiple projects simultaneously

Preferred Attributes :

Exposure to

global clients or export markets

Experience working with artisan-based production or luxury / customized product environments

Interest in sustainable and ethical production processes