No longer accepting applications

Assistant Vice President - Capability Development (Training)

EXLkolkata, India

5 hours ago

Job description

Role Overview

We are seeking a highly driven and strategic AVP – Capability Development to design, lead, and execute EXL’s enterprise-wide capability development agenda. This role will build an integrated talent and capability framework at the intersection of operations, analytics, data, and AI to embed next-gen workflows, advance technology specialization, accelerate solutioning, and strengthen leadership effectiveness across the enterprise.

The position requires a thought leader who can bridge strategy and execution— conceptualizing, designing, and operationalizing scalable interventions that drive measurable business impact, innovation, and delivery excellence.

Key Responsibilities

1. Enterprise Capability Strategy & Leadership

Design and own the enterprise capability development strategy aligned with EXL’s data, AI, analytics, and digital-led transformation priorities .
Partner closely with Business Leaders, Domain Experts, and CXOs to identify critical talent shifts and future capability needs .
Build a scalable, future-ready capability framework integrating operations, analytics, data, AI, and advanced technology skills .
Position EXL as a capability-led transformation partner for clients through domain, digital, and innovation-driven talent strategies.

2. Data, AI & Advanced Tech Enablement

Drive talent specialization journeys in AI, analytics, and partner ecosystems to fast-track solutioning and delivery excellence.

Create integrated capability pathways that embed data-driven and AI-led workflows across operations and client engagements.

Build partnerships with external technology providers, academia, and start-ups to continuously evolve EXL’s advanced tech stack.

Institutionalize best practices, playbooks, accelerators, and frameworks for AI-first and analytics-enabled solutioning .

3. Innovation & Solutioning Excellence

Lead enterprise-wide innovation programs to identify, incubate, and scale breakthrough ideas into market-ready solutions.

Enable integrated solutioning capabilities by equipping growth leaders and client-facing teams to stitch together multi-SGU offerings .

Partner with pursuit and solutioning leaders to sharpen CXO-level narratives , align with client priorities, and position EXL as an innovation-led partner .

Build communities of practice to foster collaboration, exchange ideas, and replicate success across business lines.

4. Leadership & Talent Development

Enable frontline managers to excel in people leadership, client management, and operational excellence .

Design immersive, experiential learning interventions for leaders at multiple levels, focused on strategy execution, integrated solutioning, and innovation .

Create structured pathways for growth leaders to strengthen CXO engagement skills, consultative ability, and analytics-driven solution fluency .

Leverage internal leaders, industry experts, and client perspectives to embed applied, experiential learning across teams.

5. Insights, Metrics & Business Impact

Establish a measurement framework to track capability ROI , solution adoption, innovation outcomes, and leadership effectiveness.

Leverage data-driven insights and dashboards to monitor capability maturity, talent readiness, and business impact .

Continuously refine strategies based on performance data, client feedback, and market shifts .

Key Requirements

Education

MBA or equivalent degree in Business, Strategy, Organizational Development , or a related field preferred.

Experience

12–15 years of experience in capability development, digital / AI transformation, or consulting in global enterprises.

Proven track record of designing and scaling enterprise capability programs across multiple functions.

Experience driving data / AI adoption, analytics integration, innovation frameworks, and leadership enablement initiatives.

Exposure to advanced technology partnerships and integrated, multi-disciplinary solutioning .

Skills & Competencies

Strategic thought leadership with deep understanding of data, analytics, AI, and digital-led business models .

Expertise in program design, facilitation , and embedding capability into the flow of work .

Strong stakeholder management and ability to partner with CXO-level leaders globally .

Exceptional storytelling and change leadership skills .

Ability to independently drive large-scale transformation programs and deliver measurable business outcomes.

Success Metrics

Integrated adoption of analytics, data, and AI-led capabilities across operations and client delivery workflows .

Increased solutioning strength and win rates through multi-SGU, integrated capabilities .

Enhanced leadership and manager effectiveness in driving operational and digital excellence .

Accelerated innovation-to-scale cycle with more client-ready solutions launched .

Demonstrable business impact through capability-driven growth and delivery excellence .

Create a job alert for this search

Vice President • kolkata, India

Related jobs

Promoted

Assistant Vice President - Otc

GenpactKolkata, Republic Of India, IN

Ready to shape the future of work? At Genpact, we don’t just adapt to change—we drive it.AI and digital innovation are redefining industries, and we’re leading the charge.Genpact’s AI Gigafactory, ...Show moreLast updated: 26 days ago

Promoted

Strategy Consultant - Field

I-PAC (Indian Political Action Committee)West Bengal, India, India

I-PAC (Indian Political Action Committee) is a leading consulting firm that provides innovative, data-driven solutions to tackle the most complex campaign challenges. We specialize in delivering str...Show moreLast updated: 30+ days ago

Promoted

MetaApply - Assistant Manager - Business Development

MetaApplyKolkata, India

Key Roles and Responsibilities : - Develop and manage institutional partnerships with schools, colleges, and universities to generate leads and driv...Show moreLast updated: 30+ days ago

Promoted

VP, Financial Operations & Transformation

GenpactKolkata, Republic Of India, IN

Ready to shape the future of work?.At Genpact, we don’t just adapt to change—we drive it.AI and digital innovation are redefining industries, and we’re leading the charge.Genpact’s AI Gigafactory, ...Show moreLast updated: 18 days ago

Promoted

Assistant Vice President, Procure to Pay

ConfidentialKolkata

Ready to shape the future of work.At Genpact, we don't just adapt to change-we drive it.AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, o...Show moreLast updated: 10 days ago

Promoted

Business Development Partner (Commission-Based)

im24x7 Delta Solutions FZCOKolkata, IN

AI, Cloud, Mobile, and Web Engineering.Business Development Professionals.Commission-Based or Partnership Model.This is an entrepreneurial opportunity to work directly with our leadership team and ...Show moreLast updated: 2 days ago

Promoted

Assistant Vice President, P2P

GenpactKolkata, Republic Of India, IN

Genpact (NYSE : G) is a global professional services and solutions firm delivering outcomes that shape the future.Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepr...Show moreLast updated: 7 days ago

Promoted

Assistant Vice President, Finance Operations

GenpactKolkata, Republic Of India, IN

Ready to shape the future of work? At Genpact, we don’t just adapt to change—we drive it.AI and digital innovaƟon are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, o...Show moreLast updated: 7 days ago

Promoted

VP - UHNI Engagement

ATRIOS ConsultingKolkata, West Bengal, India

We are #hiring for a leading NGO! About the Role Lead and expand the organisation’s major-donor and family-foundation fundraising efforts, aligning key stakeholders to our mission and driving lon...Show moreLast updated: 7 days ago

Promoted

Assistant Vice President - Senior Lean and Quality

ConfidentialKolkata, India

Assistant Vice President - Senior Lean and Quality.Must Have Skills : R2R, FP&A, Lean Six SIgma, Project Managemnt, Program Management. Location : Kolkata Tech Park (Hybrid Model - 3-4 days WFO).Shif...Show moreLast updated: 10 days ago

Promoted

Assistant Vice President – Record to Report GPO

ConfidentialKolkata

Promoted

Vice President

Flexi Roundtables : Top 1% LeadersKolkata, IN

Vice President – Flexi Roundtables.Mumbai / Bangalore / Hyderabad.Founder & CEO, Flexi Ecosystem.Leadership, Strategy & Ecosystem Growth. Flexi Roundtables is a flagship thought-leadership platform ...Show moreLast updated: 7 days ago

Promoted

Head of New Product Development (NPD)

Blue Signal SearchKolkata, IN

Head of New Product Development (NPD).Nationwide (Remote – with up to 50% international travel).Fluency in English is essential for collaboration across our global teams. Aesthetic Medicine, Consume...Show moreLast updated: 30+ days ago

Promoted

Assistant Vice President, Order to Cash

GenpactKolkata, Republic Of India, IN

Promoted

Assistant Director / Associate Director -Investment Banking

Acuity Knowledge PartnersKolkata, IN

Hiring for leadership role, for our Investment Banking team focused towards presentation / DTP skill.Primary tasks include to format presentations, pitchbooks, designing visually appealing slides, t...Show moreLast updated: 3 days ago

Promoted

Assistant Vice President - OTC

Genpactwest bengal, west bengal, in

Promoted

Vice President / Deputy Vice President / Assistant Vice President - Relationship Management - Bank

Bharathire.comKolkata, India

Relationship Management - Portifolio of Ultra HNI and HNI customers.Primary focus on Investment Advisory - PMS, MF & Other related products Shoul...Show moreLast updated: 6 days ago

Promoted

Vice President - Business Development - BPO / ITeS

COGENTHUB PRIVATE LIMITEDKolkata, India

Job Title : Head / VP - Business Development / Sales - BPO / ITes Key Responsibilities : - Strategic Growth Planning : Develop and i...Show moreLast updated: 20 days ago