Analyst I - IT Solutions

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Job Details

• Hands-on analysis of payloads in different formats (e.g. JSON, XML, csv, X12 EDI).
• Collects, documents, and confirms business requirements and functional specifications
• Acts as a supplemental EDI contact for suppliers, external customers, and internal business units
• Defines, develops, and delivers test plans and associated test case scenarios
• Supports in developing, writing, and communicating business requirements and functional specifications for the implementation of business solutions
• Supports various reporting and analytical functions necessary for the accurate maintenance of the solutions
• Supports delivering engagements for technology solutions practice and helps troubleshoot issues that arise from translation of requirements
• Keeps stakeholders informed of problems, issues, and resolutions and manages their expectations
• Works in close collaboration with business partners and developers to ensure consistent understanding of business processes and requirements
• Supports in analyzing customer’s operations to understand their strengths and weaknesses to determine opportunities for improvements
• Supports in review and approval of test plans and monitors testing process to ensure that business results are adequately tested with minimal risk
• Assists with tasks and deliverables related to System Development Life Cycle phases for package and custom solutions
• Develops and executes functional unit test (FUT) and broader system integration tests
• Investigates and documents project issues and detailed requirements
• Creates defects against test scripts and provides support for remediation activities
• Develops and reviews web-based training assets that will be deployed to the external customers
• Creates reporting and databases to support multiple ongoing projects at a time
• Participates in user and project meetings and teams to expand knowledge; facilitates project status meetings, tracks project status
• Works in close collaboration with business partners and developers to ensure consistent understanding of business processes and requirements
• Be an escalation point to resolve issues from suppliers, external customers and internal customers. Typical escalation points will be our business analysts, developers or 3rd party managed services, as applicable. This will include using internal and external ticket systems.

Experience & Educational Requirements : Bachelor’s Degree in Computer Science, Information Technology or any other related discipline or equivalent related experience. 2+ years of directly-related or relevant experience, preferably in client software solutions design or management of IT Operations.

Preferred Certifications : Certified Business Analysis Professional (CBAP) Lean Six Sigma ITIL, ITSM Certifications

Skills & Knowledge : Behavioral Skills : Critical Thinking Detail Oriented Impact and Influencing Collaboration Multitasking. Knowledgeable with ANSI X12 specifications, standards and formats typically used with customers, suppliers, warehouse partners and transportation providers. Understanding, analyzing and troubleshooting EDI, XML and JSON messages.

Problem Solving Technical Skills : Application Design and Management Data Security Database Management Systems Information Security Strategy Server Technologies Software Design and Testing Technical Documentation Tools

Knowledge : Microsoft Office Suite Business Intelligence Tools like Tableau, Power BI Programming and Development Languages - SQL, CRM platforms such as SAP, Salesforce. Experience and knowledge with at least some or all Manufacturer based EDI messages (940, 943, 944, 945, 947, 846). Experience and knowledge with at least some or all Wholesaler based EDI messages (850, 810, 812, 844, 845, 849, 852, 867, 855, 856, 816, 920, 824, 864)

Spine Mapping : P2

Priority : 2

What Cencora offers

​Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements.

Full time

Affiliated Companies

Affiliated Companies : CENCORA INDIA TECHNOLOGY SERVICES PRIVATE LIMITED