PSOC Manager

170+ Years Strong. Industry Leader. Global Impact.

At Pinkerton, the mission is to protect our clients. To do this, we provide enterprise risk management services and programs specifically designed for each client. Pinkerton employees are one of our most important assets and critical to the delivery of world-class solutions. Bonded together, we share a commitment to integrity, vigilance, and excellence.

Pinkerton is an inclusive employer who seeks candidates with diverse backgrounds, experiences, and perspectives to join our family of industry subject matter experts.

The PSOC Manager serves as the cornerstone of the organization's integrated security function, ensuring integrity, effectiveness, and adaptability in protecting the company's global assets and interests. Based in Bangalore, India, this role demands strategic vision, exemplary cross-cultural management skills, and a proactive approach to security operations to anticipate and mitigate threats across diverse regional contexts. Drawing from best practices in global operations, this position oversees 24 / 7 / 365 delivery of monitoring, incident response, and risk management services while bridging operational practices between UK and Indian security teams.

• Represent Pinkerton's core values of integrity, vigilance, and excellence.
• Oversee Global Security Operations Centre functions across UK and India locations, ensuring seamless 24 / 7 / 365 operations including alarm monitoring, incident response, travel risk management, and intelligence services
• Lead and mentor multicultural teams across multiple time zones, providing training, career development, and performance guidance within a culture of continuous professional development.
• Develop and execute strategies aimed at maturing the organization's capabilities in global physical security management, technological integration, and process implementations.
• Establish unified Standard Operating Procedures (SOPs) that accommodate regional differences while ensuring consistent incident response and crisis management protocols across global operations.
• Maintain integrated technological platforms across regions and drive innovation through appropriate technology adoption, seeking out opportunities that enhance global operational efficiency
• Collaborate with the intelligence team to integrate actionable threat intelligence into security operational practices effectively, with particular focus on region-specific threats and global risk trends
• All other duties, as assigned.

Bachelor's degree in Security Management, Business Administration, or related field; Master's or specialized qualifications preferred. Minimum 8 years in security operations, with at least 4 years in a SOC environment. Relevant certifications (e.g., CPP, PSP) are desirable. Pinkerton is an inclusive employer seeking diverse candidates.

Working Conditions

Pinkerton is an equal opportunity employer to all applicants and positions without regard to race / ethnicity, color, national origin, ancestry, sex / gender, gender identity / expression, sexual orientation, marital / prenatal status, pregnancy / childbirth or related conditions, religion, creed, age, disability, genetic information, veteran status, or any protected status by local, state, federal or country-specific law.

Skills Required

Risk Management, Access Control, Cctv