CRM Development Lead

POSITION SUMMARY

As a CRM Development Lead, you will lead one of our agile CRM teams in building world-class applications to meet evolving requirements while improving the Global, field-facing Salesforce environment overall. You will work closely with the CRM Architect during the design and estimation of features and functionality on Salesforce and will be responsible for leading the team in their technical delivery of those changes.

This role requires extensive hands-on Salesforce development experience and experience leading agile development teams. You must also have excellent technical and functional skills to deliver a seamless client interaction while working effectively with cross-functional teams to meet business needs.

POSITION RESPONSIBILITIES

Lead one of the agile development teams in their continued delivery of new features & functionality. 35%

Work with the CRM Architect to translate business requirements into well-architected solutions that best leverage the SF platform and products through configuration whenever possible 15 %

Review & approve code from developers on your team, ensuring that they are following both Salesforce best practices and Zoetis design patterns.

10%

Participate in all aspects of the development workstream (story design, estimation, prioritization, testing, deployment, etc) 10%

Accurately estimate work effort and set a realistic schedule for development 10%

Create and maintain detailed technical documentation for features. 10%

Maintain effective business relations and rapport - delivering timely and relevant information with the ability to quickly identify and report problems and delays 5%

Perform knowledge transfer activities to relevant teams after delivery of new features 5%

ORGANIZATIONAL RELATIONSHIPS

Junior Developers, Senior Developers, Product Owners, Business Partners, Architect

Cross-Functional ZTD Teams (SAP, etc)

RESOURCES MANAGED

Financial Accountability

Indicate the Average Budget or Revenue accountability, as applicable.

Supervision

Indicate the typical number of Colleagues managed.Include direct & indirect reports, matrix responsibility and or additional resources (i.e. contingent workers), as applicable.

EDUCATION AND EXPERIENCE

• Bachelor’s degree in computer science or a related field
• 8+ years of experience with Salesforce platform, which should include Apex, Visualforce, Lightning Components using the Lightning Design System framework, Apex data loader, and declarative platform tools (Lightning Flows, Process Builder, Lightning App Builder, etc.)

TECHNICAL SKILLS REQUIREMENTS

Basic Qualifications :

Preferred Skills :

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PHYSICAL POSITION REQUIREMENTS

Availability to work between 1pm IST to 10pm IST hours (minimum 3 hours of overlap with US ET Time zone)

This description indicates the general nature and level of work expected.It is not designed to cover or contain a comprehensive listing of activities or responsibilities required of the incumbent.Incumbent may be asked to perform other duties as required.Additional position specific requirements / responsibilities are contained in approved training curricula.

Full time