Senior Sales Coordinator

Job Title : Senior Sales Coordinator

Industry : Plastic Manufacturing

Location : Mumbai HO

Experience Required : 8-10 Years in Sales Coordination / Sales Support (Preferably in Manufacturing / Plastic Industry)

Job Summary :

We are seeking a highly organized and proactive Senior Sales Coordinator to support and streamline our sales operations in the plastic manufacturing industry. The role involves coordinating with clients, internal departments, and the sales team to ensure smooth execution of orders, timely delivery, accurate documentation, and efficient customer service. The ideal candidate will have strong knowledge of sales processes, excellent communication skills, and hands-on experience in coordinating sales activities within a manufacturing setup.

Key Responsibilities :

• Act as the primary point of contact between customers, sales team, and production / dispatch departments.
• Coordinate sales orders, quotations, and agreements ensuring accuracy and timely processing.
• Monitor order status, delivery schedules, and inventory availability to meet customer requirements.
• Maintain and update customer databases, price lists, and sales records in ERP / CRM systems.
• Support sales managers with data analysis, MIS reports, and sales performance tracking.
• Ensure all documentation (invoices, purchase orders, delivery challans, etc.) is accurate and complete.
• Handle customer queries, complaints, and service requests with professionalism and efficiency.
• Coordinate with logistics and dispatch teams for timely delivery and shipment planning.
• Assist in preparing sales forecasts, budgets, and pipeline reports for management review.
• Contribute to process improvements for better customer experience and sales efficiency.

Requirements :

Preferred Skills :

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