Talent.com
This job offer is not available in your country.
International Voice Process Executive

International Voice Process Executive

HCLTechDelhi, India
3 days ago
Job description

HCL is hiring candidates who are passionate to work in an international voice process for a renowned banking process.

Designation : Customer Support

Process : Inbound Calling.

  • No sales or upselling or cross selling.

Experience : 1 to 6 Yrs in Voice process

Shift : Rotational Shift and rotational Off

  • Candidates should be within 35 Kms from office location
  • Work Location : HCLTech - Noida Sector 144

    Interested candidates can share their resume and the below details to vignesh-baskaran@hcltech.com

    Subject of the Email : International voice Process - Noida

    Full name as 10th Marksheet :

    Mobile Number :

    Email Id :

    Total Experience :

    Relevant Years of experience :

    International Client Experience(Y / N) :

    Current CTC :

    Expected CTC :

    Okay with rotational shift and Offs (Y / N) :

    Ready to work from office (Y / N) :

    Notice Period : Immediate Joiner

    Current Location :

    Having all Offer & relieving documents of previous companies :

    Ex-employee of HCL (Y / N) : IF yes, please share your SAP ID :

    Please find the JD below.

    Responsibilities

  • Responding to clients via both voice and written communication. Utilizing both to ensure that the client gets the right outcome in a timely manner and that the outcome meets the individuals needs
  • Responding to queries regarding our products, services, data and client accounts
  • Managing multiple client queries at once
  • Utilizing workflow tools to manage your own workload
  • Contributing to the achievement of team targets including service levels and quality measures
  • Maintain accurate records of customer communication and discussions using the appropriate internal system / s
  • Utilizing available knowledge tools to not only ensure you are following correct processes but also to ensure you are asking the right questions at the right time
  • Supporting or seeking support from other internal teams to ensure clients queries are answered and resolved
  • Ensure that good client / consumer outcomes are at the center of all operational activity and decision making
  • Deliver great clients and consumers service and seek to exceed client / consumer expectation
  • Mandatory qualifications :

    Excellent communication skills both verbal and written Mandatory.

    A problem solving mind-set.

    The ability to multi taskAble to work well as an individual and as part of a team

    Minimum 12th is mandatory.

    Perks :

    Cab facility is Available (Home pickup & Drop)

    5 Days working

    Create a job alert for this search

    International Voice • Delhi, India

    Related jobs
    • Promoted
    • New!
    International Voice Process Executive

    International Voice Process Executive

    Aimlay Pvt Ltd ( Recruitment )Rohini, Delhi, India
    Years (Freshers with excellent communication skills can apply).Aimlay is a growing organization providing customer support and business process outsourcing services to global clients.We specialize ...Show moreLast updated: 20 hours ago
    • Promoted
    International Voice Process Executive

    International Voice Process Executive

    HCLTechNoida, Uttar Pradesh, India
    HCL is hiring candidates who are passionate to work in an international voice process for a renowned banking process.No sales or upselling or cross selling. Shift : Rotational Shift and rotational Of...Show moreLast updated: 2 days ago
    • Promoted
    Walk-in Drive for International Voice process

    Walk-in Drive for International Voice process

    HCLTechNoida, Uttar Pradesh, India
    MEGA WALK-IN DRIVE at HCLTech (Voice Process – Banking Domain).HCLTech, A-8 & 9, Block A, Sector 60, Noida, Uttar Pradesh 201301. Years in International Voice Process.Excellent communication skills ...Show moreLast updated: 3 days ago
    • Promoted
    International Voice Process - Edutech Sales -Night Shifts - 9 : 30 Pm to 6 : 30 Am

    International Voice Process - Edutech Sales -Night Shifts - 9 : 30 Pm to 6 : 30 Am

    Aimlay Pvt Ltd ( Recruitment )Delhi, India, India
    Designation - International Voice Process.Working Days - 6 Days Working on.Shift Timings - 9 : 30 Pm to 6 : 30 Am.Interested candidates can call or whatsapp me. Conduct outbound calls to potential custo...Show moreLast updated: 11 days ago
    • Promoted
    Customer Care Executive

    Customer Care Executive

    TPNoida, Uttar Pradesh, India
    Join us for our Mega Walk-in Drive for the position of Customer Care (International Voice Process) at.Venue : Teleperformance, Candor Tech space, Tower 11, Ground Floor, Sector 135, Noida – 201301.S...Show moreLast updated: 30+ days ago
    • Promoted
    International Voice Process Executive

    International Voice Process Executive

    ConfidentialGurgaon / Gurugram
    Manage inbound and outbound calls for international customers.Resolve customer queries with accuracy and professionalism. Ensure a high level of customer satisfaction.Document customer interactions ...Show moreLast updated: 27 days ago
    • Promoted
    Team leader International Pr

    Team leader International Pr

    Altisourceghaziabad, uttar pradesh, in
    Job Title : Team Leader – Voice Process (International BPO).The Team Leader – Voice Process is responsible for managing a team of customer service representatives handling inbound and outbound voice...Show moreLast updated: 26 days ago
    • Promoted
    • New!
    [Urgent Search] International Voice Process Executive

    [Urgent Search] International Voice Process Executive

    HCLTechNoida, Uttar Pradesh, India
    HCL is hiring candidates who are passionate to work in an international voice process for a renowned banking process.Designation : Customer Support Process : Inbound Calling.No sales or upselling or...Show moreLast updated: 3 hours ago
    • Promoted
    International Process- Voice process

    International Process- Voice process

    ConfidentialNoida
    Handle inbound and outbound calls from international customers in a professional and timely manner.Provide accurate product / service information, resolve issues, and guide customers through troubles...Show moreLast updated: 27 days ago
    • Promoted
    HCLTech Walk-in Drive - International Banking Voice Process

    HCLTech Walk-in Drive - International Banking Voice Process

    HCLTechDelhi, India
    HCLTech Walk-in Drive - International Banking Voice Process Date : .HCL Technologies-AMB 6, South Phase, Ambattur Industrial Estate, 8, Madras ,Thiruvallur High Rd, Ambattur, Chennai, Tamil Nadu 6000...Show moreLast updated: 3 days ago
    • Promoted
    • New!
    Customer Service Executive -Voice Process

    Customer Service Executive -Voice Process

    Tata Consultancy ServicesDelhi, India
    Hiring for Customer Service Executive -Voice Process.Excellent communication skills and flexible to work in 24 •7 shifts. Candidates with International customer service (voice) experience preferred C...Show moreLast updated: 11 hours ago
    • Promoted
    We are Hiring - Voice Process Professionals - International Support - Bangalore

    We are Hiring - Voice Process Professionals - International Support - Bangalore

    Infosys BPMDelhi, India
    Senior Process Executive & Process Specialist - International Voice Support.Location : Bengaluru, India Work Type : Full-time | Night Shifts | Rotational Week Offs Experience : 1 – 4 Years Qualific...Show moreLast updated: 1 day ago
    • Promoted
    Team Lead - International voice process

    Team Lead - International voice process

    Trigent Software - Professional ServicesDelhi, India
    Job description Role : Team Lead – International Voice Operations Location : .Rotational (including night shifts).What You’ll Do : Lead and motivate a team of customer service representatives.Monitor p...Show moreLast updated: 9 days ago
    • Promoted
    International Process -Voice Process

    International Process -Voice Process

    ConfidentialGurgaon / Gurugram
    Handle inbound and outbound calls from international customers in a professional and timely manner.Provide accurate product / service information, resolve issues, and guide customers through troubles...Show moreLast updated: 27 days ago
    • Promoted
    Fresher | Non voice

    Fresher | Non voice

    JobsFlixDelhi, India
    Process Consultant (Non-Voice).Location : Navi Mumbai 5days working.Position : Trainee Process Consultant (International Non-Voice Process / Back Office). Learn and follow professional standards, proc...Show moreLast updated: 9 days ago
    • Promoted
    Fresher | Graduate | Non voice

    Fresher | Graduate | Non voice

    JobsFlixDelhi, India
    Process Consultant (Non-Voice).Location : Navi Mumbai 5days working.Position : Trainee Process Consultant (International Non-Voice Process / Back Office). Learn and follow professional standards, proc...Show moreLast updated: 9 days ago
    • Promoted
    Fresher Non voice

    Fresher Non voice

    JobsFlixgurgaon, haryana, in
    Specific responsibilities include reporting metrics, analyzing methodologies, suggesting operation improvements, and building proposal evaluations in a cross-functional environment.Build cross-func...Show moreLast updated: 13 days ago
    • Promoted
    • New!
    Senior Executive - Inbound voice process

    Senior Executive - Inbound voice process

    EXLDelhi, India
    Handle inbound and outbound customer calls.Deliver exceptional service and ensure high customer satisfaction.Accurately document customer interactions in the system. Meet individual and team perform...Show moreLast updated: 11 hours ago
    • Promoted
    International Voice Process

    International Voice Process

    ConfidentialNoida
    This is an excellent opportunity for both.The role requires flexibility with shifts and offers a great salary package.Handle customer inquiries and provide support through both.Deliver exceptional ...Show moreLast updated: 30+ days ago
    • Promoted
    HCLTech Walkin Drive - International Banking Voice Process

    HCLTech Walkin Drive - International Banking Voice Process

    HCLTechDelhi, India
    HCLTech Walk-in Drive - International Banking Voice Process.Location : HCL Technologies-AMB 6, South Phase, Ambattur Industrial Estate, 8, Madras ,Thiruvallur High Rd, Ambattur, Chennai, Tamil Nadu ...Show moreLast updated: 9 days ago