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Immediate Start! Production Support Engineer

Immediate Start! Production Support Engineer

IntraEdgeIndia
4 hours ago
Job description

Job Title : TST support engineer – Engineer II

Location : Bangalore

Job Type : Full-Time

Experience : 4+ Years

As a TST Support Engineer, you’ll ensure high availability, stability, and reliability of production systems. You’ll own incident management, automation, and continuous improvement of infrastructure and deployment processes.

Looking for SRE engineers for production support of mission critical tokenization platform. Candidate should be strong in ITSM process and hands-on with automation scripting.

Key Responsibilities

  • Provide L2 / L3 production support for mission-critical systems.
  • Manage incidents, problems, and changes aligned with ITSM processes.
  • Drive automation to improve operational efficiency.
  • Collaborate with developers and cloud engineers for root-cause analysis and performance optimization.

Required Technical Skills

  • Languages & Tools : Java, Python, Go, Shell scripting
  • Databases : PostgreSQL, Couchbase, Oracle
  • DevOps & Monitoring : Kubernetes, OpenShift, CI / CD, Splunk, ELK stack
  • Cloud : Cloud networking, automation & deployment
  • Others : REST Web Services, Vert.x, ServiceNow
  • Ideal Candidate

    4–9 years of SRE / Production Support experience

    Strong in ITSM, automation, and cloud technologies

    Excellent troubleshooting and collaboration skills

    Open to working in rotational shifts (excluding night shifts)

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    Production Support Engineer • India

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