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Hiring For (Customer Service- Voice Process) (1-2 yrs) - Ghaziabad

Hiring For (Customer Service- Voice Process) (1-2 yrs) - Ghaziabad

Infosys BPMThane, IN
9 days ago
Job description

Greetings from Infosys BPM Ltd.,

We are hiring for Senior Process Executive (Customer Service- Voice Process)- Ghaziabad

Please find below Job Description for your reference :

  • Job Location : Ghaziabad
  • Work Mode : Work from office
  • Qualification : Any Graduate
  • Designation : Senior Process Executive
  • Experience : 1-2 Years
  • Shift : Day Shifts (09 : 00 AM to 06 : 15 PM)
  • Week Offs : Need to Flexible of week off (Sunday fixed off and 1 rostered off from Monday to Saturday).
  • Notice Period : Looking for Immediate Joining Or 15 Days

NOTE :

  • We are looking for full-time graduates with strong communication skills who are comfortable working from our Ghaziabad office .
  • Candidates must be proficient in both Hindi and English .
  • Job Description :

  • Effectively executes calls of customers
  • Resolves query / issues as per deliverables outlined
  • Follows all pre-defined procedures to meet SLA Target and ensure performance parameters are met
  • Maintains voice quality as per standard agreed
  • Handles repetitive calls and strives for target maximization to meet quality standards.
  • If interested, please share your Updated Resume with below details to cs.elakiyadhevi@infosys.com

    Name :

    Email & Mobile Number :

    Graduation :

    Date Of Birth :

    Post-Graduation : (If applicable) :

    Total experience :

    Relevant experience :

    Current / Previous Company name :

    Current CTC :

    Expected CTC :

    Notice period :

    Current location :

    Thanks & Regards,

    Talent Acquisition Team

    Infosys BPM Ltd

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    Customer Service • Thane, IN

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