Inside Sales - Floor Manager

Inside Sales – Floor Manager

Graduation : Graduate / Post Graduate

Prior Similar Experience : Minimum 2 Years or More in similar industry

Location : Delhi / Noida

Department : Inside Sales

Reporting To : Head of the Department

Role Overview :

We are looking for a strategic and dynamic Team Leader to drive productivity across a team

of Inside Sales Executives. This individual will be responsible for performance monitoring,

coaching, and optimizing lead flow to improve conversion rates and team output.

Key Responsibilities :

• Lead, mentor, and manage a team of Inside Sales Executives.
• Monitor daily calling metrics, talk time, and login adherence.
• Drive team to meet site visit and call targets (150+ calls per rep / day).
• Conduct regular one-on-ones and feedback sessions.
• Liaise with Marketing and Field Sales for lead handovers.
• Audit CRM usage and ensure process compliance.
• Prepare and present daily / weekly performance reports.
• Coach team members to achieve KPIs and career growth.

Team KPIs to Drive :

4 hours / team member

Performance Rating Basis :

Skills Required

Coaching, Performance Monitoring