Steel Commerce Manager

Role : Steel commerce Manager

Exp : 4 - 8 years

Work location : Chennai, Bangalore, Mangalore, Hubli, Dharwad, Trichy, Vellore, Kanchipuram, Thiruvannamalai, Thiruvallur, Tuticorin, Cuddalore, Trivandrum, Kozhikode

About Us :

India's first e-commerce marketplace revolutionizing the steel industry with innovation and convenience. We simplify steel buying and selling by connecting suppliers, distributors, fabricators, and contractors through a transparent, tech-enabled platform. Our mission is to modernize steel procurement and create a reliable, accessible, and fast commerce ecosystem for businesses across the country.

Job Purpose

The Lead will be responsible for driving sales growth, managing buyers and sellers in the steel and construction materials ecosystem, and ensuring smooth order fulfillment. The role involves building customer relationships, generating new business opportunities, managing repeat transactions, and ensuring high levels of customer satisfaction by collaborating with cross-functional teams.

Key Responsibilities

Sales Growth & Order Management

• Generate business leads through market research, networking, and customer engagement.
• Contribute to sales strategy and achieve assigned revenue targets.
• Manage existing accounts for repeat orders and upselling opportunities.
• Support customers with pre-order inquiries and ensure timely order processing.

Customer Acquisition & Relationship Management

Data & Process Management

Customer Satisfaction

Collaboration & Compliance

Qualification & Skills

Skills Required

CRM Tools