Digital Content Optimization Lead

TCS is hiring for Site Merchandising role !!

Experience- 3 - 8 yrs

Industry- Retail

Qualification : - Minimum 15 years of regular, full-time education (10 + 2 + 3) is mandatory.

Job Summary :

Product management : Ownership of all product data that is delivered complete and accurate within required timelines Collaborates with Product Data team and Merch Enrichment team to ensure product descriptions and features online increase conversion Collaborate with Buyers on any product data or supplier issues needing escalation.

Vendor & Item Setup : Manage end to end item setup process Manage Vendor setup Responsible for the accuracy of all aspects of product, including set up, pricing, categorization, ranking, upsell / cross sell online Optimize web conversion, through product availability, working closely with the Merchandise team.

Promotions : Loading promotions accurately and to milestone dates Clearly communicates data, actions and outcomes, keeps stakeholders up to date on progress All promotions loaded within milestone dates, complete and accurate.

Performance Reports : Support delivery of sales, margin, and stock results to budget.

Qualifications :

• Experience in site merchandising or digital content management, preferably in US / UK markets.
• Proficiency in MS Office / O365 suite and familiarity with web analytics tools.
• Strong communication skills in English, both written and spoken.
• Ability to work flexible shifts aligned with US / India time zones.
• Exceptional attention to detail, organizational skills, and ability to manage multiple priorities.
• Experience in designing and executing customer-centric digital experiences.

Regards

Ritika Jagwani (HR)