Senior Product Content Optimization Specialist

Who We Are :

Cimpress has created a new business called Cimpress Open whose mandate will be to excel at serving customers via third-party channels. Cimpress Open harnesses the power of our state of the art Mass Customization Platform to integrate with key partner businesses, leveraging the product breadth and scale advantages provided by Cimpress’ mass customization businesses. The platform consists of modular, multi- tenant services, making it easy and fast to do things like introduce new products, reach customers, and track orders. Last year, Cimpress generated over $3B in revenue through customized print products, signage, apparel, packaging, and more. Cimpress Open has significant growth opportunities as it establishes a presence with digital design software partners and established ecommerce marketplace platforms.

We encourage our engineers to think like an owner, acting small, while supported by a large organization. This is a new team with significant flexibility to define the landscape of technology for solving business problems. The engineering team is an integral stakeholder in defining and building the product.

We’re a digitally native eCommerce company operating across multiple global marketplaces, including Amazon, Walmart, and other regional platforms. With a growing portfolio serving both B2B and B2C customers, we pride ourselves on delivering high-quality products and seamless online experiences. We're looking for a detail-oriented and proactive Sr. Product Listing Specialist to join our marketplace operations team and ensure our listings are not only accurate but optimized for performance.

Role Overview :

We are seeking a highly skilled Senior Product Listing Specialist to manage the creation, optimization, and troubleshooting of Amazon and other marketplaces listings across multiple regions. This role requires deep expertise in Amazon Seller Central, flat file management, and complex catalog configurations. You will be responsible for scaling our product catalog efficiently while ensuring accuracy, discoverability, and compliance across EU and US marketplaces.

Key Responsibilities :

• Create and optimize Amazon product listings using Seller Central UI and flat file uploads, ensuring accuracy and scalability across EU, US, and future marketplaces.
• Build and manage complex parent-child listing structures to improve variation visibility and enhance the customer experience.
• Monitor catalog health and compliance, identify suppressed or stranded listings, investigate root causes, and resolve issues quickly.
• Conduct regular audits to ensure complete attributes, correct categorization, and optimized content.
• Conduct SEO research and localize listings to refine titles, bullet points, descriptions, backend keywords, and A+ Content for maximum discoverability in each marketplace.
• Collaborate with creative and operations teams to ensure high-quality creative assets and accurate product details that comply with marketplace standards.
• Track performance metrics (CTR, CVR, sales velocity, listing metrics) and maintain reporting dashboards, providing actionable recommendations for improvement.
• Leverage AI tools to scale listing creation, SEO optimization, and catalog management efficiently.

Qualifications :

additional languages such as German, French, Italian, or Spanish are a plus.

What We Offer :

Why You'll Love Working Here :

we just call it anothergreat day at work.

We're Remote-First :

In 2020, Cimpress adopted a Remote-First operating model and culture. We heard from our team members that having the freedom, autonomy and trust in each other to work from home and the ability to operate when they are most productive, empowers them to be their best. Vista also provides collaboration spaces for team members to work physically together when it's safe to do so and when in-person collaboration will deliver the best results. Currently we are enabled to hire remote team members in over 30 US States as well as several countries in Europe, including Spain, Germany, UK, Czech Republic, the Netherlands and Switzerland.

About Us :

As an e-commerce powerhouse, Cimpress creates customer value (and delight) through accessible, cutting-edge technology. We are the marketing partner to millions of small businesses around the world. For more than 20 years, we have helped small businesses look and feel credible through high-quality marketing products and solutions that include signage, logo apparel, promotional products, face masks, flyers, postcards, business cards, websites and digital marketing. With Vista, small businesses are able to create and customize their marketing with easy-to-use digital tools and design-templates, or by receiving expert graphic design support. In 2020, Vista acquired 99designs to expand its design offering via a worldwide community of more than 150,000 talented designers to make it easy for designers and clients to work together to create designs they love. Vista is focused on making great marketing and design accessible to every small business owner, allowing them to create a cohesive brand image for use in-store, online and on-the-go.

Equal Opportunity Employer :

Cimpress is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration for employment without regard to race, color, sex, national or ethnic origin, nationality, age, religion, citizenship, disability, medical condition, sexual orientation, gender identity, gender presentation, legal or preferred name, marital status, pregnancy, family structure, veteran status or any other basis protected by human rights laws or regulations. This list is not exhaustive and, in fact, in many cases, we strive to do more than the law requires.