Roles & Responsibilities – Lead Business Analyst (Duck Creek Suite)
Strategy & Planning
- Collaborate with Product Owners and Business SMEs to strategize, plan, and gather requirements for Duck Creek Suite implementations across various lines of business and states
- Develop and communicate a shared understanding of requirements with all functional BA teams, and bridge any gaps in interpretation
- Review and evaluate the effectiveness and efficiency of the requirements gathering process ; propose improvements for streamlined delivery
Execution
Participate in sprint planning, backlog grooming , and other project planning activitiesIdentify and collaborate closely with Release BA Leads to ensure alignment and timely deliveryTriage bugs and defects with the project team and ensure timely resolution through functional BA collaborationPrepare and deliver reports, recommendations, and alternatives for process enhancementCoordinate and / or participate in User Acceptance Testing (UAT) as requiredProvide guidance and mentorship to junior business analystsPosition Requirements
Knowledge & Experience
Proven experience in the design, development, and implementation of Duck Creek products , particularly in Property & Casualty (P&C) insurance , with a focus on Commercial and Personal LinesStrong project management capabilities and stakeholder coordination experienceDeep understanding of business processes, with strong analytical , mathematical , and problem-solving abilitiesExcellent verbal and written communication , listening , and interpersonal skillsLogical, efficient, with strong attention to detail and the ability to explain technical ideas in user-friendly languageSelf-motivated, organized, and capable of performing under pressure in a fast-paced , team-oriented environmentStrong customer service orientationEducation & Experience
Bachelor's degree and a minimum of 10 years of Business Analysis experience ,ORAssociate degree and 10+ years of experience ,OR15+ years of hands-on Business Analysis experienceSkills Required
"Business Analyst", "Duckcreek", "PAS", "Policy", implementation of Duck Creek products