Sales Process Management :
- Aggressively drive the sales numbers and achieve the business targets for home loans and through cross selling while continuing to enhance and upgrade the client relationships.
- Retain and expand the company's base of customers for mortgage and maintain strong liaison for repeat business or referrals
- Maximize sales through a network of DSA / Direct Sales / CA / Builders by effectively managing connector and builder relationships to ensure strong business
- Identify and maintain key builder / channel relationships.
- Maximize number of APFs and increase penetration in the approved APF projects.
- Ensure the files are processed from login stage to disbursement and liaise with internal departments (Operations and Credit) for completion.
- Ensure high quality Customer Service
- Ensure good Portfolio Quality
Sales Planning and Team Management :
Optimize team productivity by effectively managing the team of sales managers so as to assure achievement of team results and maximize profitability of the regionAlign with the team on ground lead generation activities for Sales.Lead and supervise the sales teams for the implementation of the growth agenda through appropriate training, motivation and deployment strategiesManage team size by recruiting quality resources and grooming from time to time in presentation and selling skillsAdopt Sales Digitization tools and effectively implement the same with the teamsSkills Required
Customer Service, Client Relationship Building