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Desktop Support Engineer

Desktop Support Engineer

ConfidentialSurat, India
5 days ago
Job description

We are looking for a skilled and customer-focused Desktop Support Engineer to provide technical support to users. The candidate will be responsible for diagnosing and resolving hardware and software issues, maintaining systems, and ensuring smooth day-to-day IT operations.

The Role

You Will Be Responsible For

  • Conducting penetration testing, simulating an attack on the system to find exploitable weaknesses.
  • Developing and implementing security framework, policies, processes / procedures and guidelines.
  • Maintaining security subject-matter expertise and keep abreast of best practices & trends.
  • Managing vulnerability assessment.
  • Oversight & resolution of security incidents.
  • Designing, maintaining and supporting the network infrastructure.
  • Monitoring system performance and ensuring reliability and availability.
  • Recommending infrastructure solutions to meet business requirement in compliance with IT policy & procedure.
  • Providing Level 2 support and troubleshooting as and when required.

Ideal Profile

  • You possess a Degree / Diploma in Computer Science, Engineering or related field.
  • You have at least 1 year experience, ideally within a IT Security or Network Engineer / Systems Engineer role.
  • You have good interpersonal and communication skills and are adept at working with multiple stakeholders to drive desired outcomes.
  • You have working knowledge of troubleshooting, hardwar, desktop support, IT Support, computer hardware and computer repair
  • You are a strong team player who can manage multiple stakeholders
  • You are a strong networker & relationship builder
  • You possess strong analytical skills and are comfortable dealing with numerical data
  • What's on Offer

  • Work within a company with a solid track record of success
  • Work alongside & learn from best in class talent
  • Leadership Role
  • Skills Required

    Penetration Testing, Vulnerability Assessment, Computer Repair

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    Desktop Support Engineer • Surat, India

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