Desktop Support Engineer @ Gujarat (Vilayat, Kharach & Jambusar)

Job description

Roles & Responsibilities :

• Outlook Configuration
• Office 365
• Installing, configuring and troubleshooting of Windows clients like Windows 7, Windows 8 & 8.1 and Windows 10
• Troubleshooting Network connectivity in a LAN / WAN environment.
• Install, configure & maintain network services, equipment and devices.
• Printer Installation and Troubleshooting of both local and network printers.
• Hands-on experience in MS-Outlook configuration & Troubleshooting.
• Malware / Computer virus remediation by Antivirus installation and patch updates implementation.
• Taking care of IT related queries, working with SIRT and resolving the same relevant to the area of concern.
• Providing End user support in order to facilitate operational flow.
• Supporting for HP, DELL and Lenovo laptops for Both Hardware and software process
• Performing Preventative maintenance activities for every 6 months to monitor the asset details for Desktop.
• Involved in maintaining and resolving tickets as per the SLA.
• Adding clients to Domain and resolving related issues.

Skills Required

Desktop Engineers, Hardware Networking, Outlook Configuration, Hardware Troubleshooting, System Engineer, Customer Support Engineer, Technical Support Engineer, System Administrator