Senior Associate Corporate Card Administration

What You Will Do

Let's do this. Let's change the world.

In this vital role, you will provide operational support and customer service for Amgen's global corporate card program . This role is critical to maintaining Amgen's internal financial controls and ensuring staff can focus on patient support by swiftly resolving card-related issues.

Key Responsibilities

• Process corporate card applications , including account updates, suspensions, and closures.
• Respond to user queries related to card accounts and transactions via ServiceNow .
• Liaise with card providers (e.g., AMEX, Citi) to resolve account issues.
• Assist with merchant dispute resolution and credit balance refund processes.
• Monitor card accounts for delinquencies and coordinate user communication.
• Participate in quarterly accounting accruals and data reconciliation .

What We Expect of You

At Amgen, we value diverse perspectives and contributions. The ideal candidate will demonstrate strong problem-solving, service orientation, and process accuracy in a global finance environment.

Basic Qualifications

Functional Skills

Must-Have Skills

Good-to-Have Skills

Soft Skills

Skills Required

vendor relations, Data Analysis, Financial Reporting