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Customer Engagement Manager

Customer Engagement Manager

PixisBengaluru, Republic Of India, IN
5 days ago
Job description

About us :

Pixis is a global AI technology company transforming how brands plan, create, and optimize marketing. Our flagship marketing operating system, Prism, sits at the core of the Pixis platform, using AI to turn fragmented performance data into clear, actionable insights and directly into execution.

With native integrations across major ad platforms, built-in creative intelligence, and a secure, enterprise-ready infrastructure, Pixis helps marketing, creative, and strategy teams move from idea to action in minutes instead of weeks. The company’s mission is to eliminate manual workflows and replace them with intelligent, role-aware systems that scale strategy, creative, and performance without increasing team size.

Today, Pixis has a talented and diverse team of 300+ people across 14+ geographies , all focused on building transformative AI products to help customers maximize their marketing and demand generation efforts.

👉 Learn more : pixis.Ai

Why Pixis?

We at Pixis believe that nothing is impossible, when you fail fast you learn faster, zero hierarchy, put the team above everything else, get constructive feedback that helps you build better products, and disagree if you disbelieve. These values guide us in everything we do, and is reflected in our employees and the products we build together.

Position Overview

The Email Marketing Manager will own the planning, execution, and optimization of all email marketing initiatives for our account. This role requires deep expertise in Klaviyo, strong strategic thinking, and hands-on execution skills to drive engagement, nurture leads, and support business growth.

Key Responsibilities

  • Develop and execute B2B & B2C email marketing strategies aligned with client goals
  • Manage weekly newsletter production from concept to send, ensuring brand consistency
  • Build, segment, and maintain clean and accurate contact lists
  • Create automated workflows in Klaviyo to support lead nurturing, onboarding, and re-engagement campaigns
  • Collaborate with the creative and content teams to produce engaging, on-brand email assets
  • Monitor and analyze campaign performance, providing actionable recommendations for optimization
  • Ensure compliance with email marketing regulations (CAN-SPAM, GDPR, etc.)
  • Stay current with best practices and emerging trends in email marketing and B2B & B2C communications

Qualifications

  • 10+ years of experience in email marketing, preferably in an agency environment
  • Proven track record managing B2B & B2C email campaigns with measurable results
  • Advanced proficiency with Klaviyo, including automation workflows, segmentation, and analytics
  • Strong copywriting and editing skills tailored for customer audiences
  • Excellent project management skills with the ability to manage multiple campaigns simultaneously
  • Strong analytical mindset with the ability to translate data into insights and strategy
  • Self-motivated, detail-oriented, and able to work effectively in a remote role
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    Engagement Manager • Bengaluru, Republic Of India, IN

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