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Windows System Engineer

Windows System Engineer

ConfidentialHyderabad / Secunderabad, Telangana
30+ days ago
Job description

Ghrs Training is seeking a Windows System Engineer to provide essential technical support in an international voice environment. If you're a graduate with experience in technical support, strong communication skills, and expertise in Microsoft products, this role is for you!

Key Responsibilities :

  • Provide technical support for Microsoft products , including comprehensive troubleshooting of various issues.
  • Assist users with device connectivity problems and ensure seamless integration.
  • Deliver excellent customer service by effectively diagnosing problems and providing clear, actionable solutions.
  • Document all support interactions and resolutions accurately within the designated system.
  • Collaborate with other team members to resolve complex issues and share knowledge.

About You :

  • You are a Graduate with a minimum of 1 year of experience in Technical Support (International Voice) .
  • You have strong familiarity with Windows operating systems and Microsoft Office applications .
  • You possess strong communication skills and the ability to articulate technical concepts clearly to diverse users.
  • You are customer-focused, patient, and dedicated to delivering excellent customer service.
  • You are capable of working in a fast-paced environment and managing multiple support requests efficiently.

    • Skills Required

    microsoft products , Troubleshooting, Technical Support, Microsoft Office

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    System Engineer • Hyderabad / Secunderabad, Telangana

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