Supply Chain Lead - Control Tower

We’re looking for a results-driven Supply Chain Lead to manage and optimize 3PL operations across warehousing, fulfillment, and last-mile delivery. This role sits within our Control Tower and ensures smooth, cost-effective logistics by overseeing daily operations, resolving issues in real-time, and driving continuous improvement.

Key Responsibilities :

• Oversee daily 3PL operations : warehousing, pick-pack-ship, returns
• Monitor SLAs and drive performance improvements
• Resolve operational issues swiftly and escalate critical matters
• Analyze data and generate KPI reports
• Collaborate across CS, finance, demand planning & marketing
• Support tech integration & maintain data integrity
• Drive process optimization and ensure accurate documentation

Qualifications