Customer Support Executive – NIGHT SHIFT (Inbound Voice)
Location
Salt Lake, Sector V, Kolkata (On-site with free cab drop service)
Shift & Schedule
Night Shift aligned with U.S. time zones
Days Off : Fixed weekends – Saturday & Sunday off
Schedule : Monday to Friday workweek
About the Role
Handle inbound voice calls from U.S. Healthcare service / customers—no sales, no targets.
Resolve queries professionally and accurately, ensuring timely issue resolution.
Listen actively, empathize, and provide clear, personalized support.
Requirements
Strong communication skills in English (verbal & written), preferably US accent-neutral.
Minimum 12th pass ; graduation or diploma is a plus.
Comfortable working night shifts in U.S. time zones.
Preferred : Fresher / Prior experienced, All are welcome.
Compensation & Benefits
Gross Salary : ₹19,000–₹23,000 per month
Travel Allowance + Subsidized Meals
Free Cab Drop after night shift
Attendance Bonus : ₹1,000 per month
Annual Performance Bonus : Up to ₹15,000
PF & ESI coverage
Interested candidates are encouraged to apply immediately : Call HR Naba for more details
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Senior Associate • India
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