Handle customer queries through calls, emails, or chats as per process requirements
Maintain accurate documentation and update systems regularly
Ensure timely resolution of issues while adhering to quality standards
Coordinate with internal teams to address escalations or customer needs
Meet performance targets such as accuracy, productivity, and turnaround time
Follow company policies and standard operating procedures
Required Skills & Qualifications :
Minimum 6 months of experience in a Process Associate or related role
Good communication and interpersonal skills
Basic computer proficiency and typing skills
Ability to work in rotational shifts (if applicable)
Strong attention to detail and customer-oriented approach
Ability to work in a fast-paced environment.
Create a job alert for this search
Associate • India
Related jobs
Process Associate
Anand Rathi Share and Stock Brokers Ltd • Republic Of India, IN
Discussing with process owner and drafting SOP.Reviewing the process and identify inefficiencies in operational processes.
Identify and evaluate operational, financial, and regulatory risks and Iden...Show more
Last updated: 30+ days ago • Promoted
Process Excellence Expert - OTC
AB InBev GCC India • India
AB InBev GCC was incorporated in 2014 as a strategic partner for Anheuser-Busch InBev.The center leverages the power of data and analytics to drive growth for critical business functions such as op...Show more
Last updated: 19 days ago • Promoted
Business Support Associate
Envu • Nagpur, IN
At Envu, we partner with our customers to design world-class, forward-thinking innovations that protect and enhance the health of environments around the world.
We offer dedicated services in : Profe...Show more
Last updated: 13 days ago • Promoted
Operations Associate
Astrotalk • Nagpur, IN
Work closely with the management team on an assigned operations project.Conduct detailed research to identify gaps, opportunities, and best practices for process improvement.Coordinate with cross-f...Show more
Last updated: 7 hours ago • Promoted • New!
Process Excellence Expert - ATR
AB InBev GCC India • India
AB InBev GCC was incorporated in 2014 as a strategic partner for Anheuser-Busch InBev.The center leverages the power of data and analytics to drive growth for critical business functions such as op...Show more
Last updated: 12 hours ago • Promoted • New!
Process Associate
Tata Consultancy Services • Pune, Republic Of India, IN
TCS BPS IS HIRING FOR Process Associate Webchat role at Pune!.Please go through the norms below before you apply.Job Role : Process Associate-Webchat.
Excellent communication skills.Candidates should...Show more
Last updated: 30+ days ago • Promoted
Process Associate
NSEG Pvt. Ltd. • India
NSEG proudly provides superior performance and quality in all our customer service and back-office processes.In NSEG, we thrive to maintain high quality and standards for the services offered to ma...Show more
Last updated: 7 hours ago • Promoted • New!
Process Associate
hcl-technologies • Chennai, Republic Of India, IN
MEGA WALK-IN interview at HCLTECH-FRESHER.AM To 3PM on 24 & 25 Nov'25 _Voice Process @ HCL Ambattur campus Banking Domain.
Work Location : HCL Ambattur & HCL Sholinganallur Elcot.Interview Mode : Face...Show more
Last updated: 2 days ago • Promoted
Process Associate
HCLTech • Chennai, Republic Of India, IN
HCLTech Walk-In Drive for International Voice Process -Freshers.Interview Date : 21st Nov 2025 TO 22-Nov-25.Interview Time : 10 : 00 AM 2 : 00 PM.
Venue : NAVALUR HCLTech - Sandhya Infocity, ETA 3.Experien...Show more
Last updated: 30+ days ago • Promoted
Process Associate
Career Comfort • India
Job position : Customer Support Associate (.Free Cab drop facility provided.Attendance allowance of 1k per month provided.
Lucrative bonus of upto 15k annually available.Excellent communication skill...Show more
Last updated: 12 hours ago • Promoted • New!
Associate - Systems And Processes
Harsh and Bina Shah Foundation • Republic Of India, IN
We are a philanthropic foundation committed to creating positive societal change by supporting high-impact nonprofits and institutions.
Our work spans multiple causes—education, healthcare, liveliho...Show more
Last updated: 5 days ago • Promoted
Associate - Systems and Processes
Harsh and Bina Shah Foundation • India
We are a philanthropic foundation committed to creating positive societal change by supporting high-impact nonprofits and institutions.
Our work spans multiple causes—education, healthcare, liveliho...Show more
Last updated: 12 hours ago • Promoted • New!
Associate Process Manager
Eclerx Services Limited, Mumbai, Maharashtra • Pune, Republic Of India, IN
Lead and manage a team of customer service representatives to ensure exceptional service delivery and achievement of performance targets.
Provide ongoing coaching, training, and feedback to team mem...Show more
Last updated: 13 days ago • Promoted
Associate Director – Project Management (Process Engineering Simulation Team) | Process Engineer-Uni
Utthunga • India
We are looking for an experienced Associate Director – Project Management to lead our Process Engineering Simulation Team in Pune.
The ideal candidate should have a strong background in process desi...Show more
Last updated: 12 hours ago • Promoted • New!
Process Associate
MSBC Group • India
Process Associate – Back Office Project.We are looking for a meticulous and detail-oriented.This role is critical in ensuring seamless order processing, accurate quotations, and maintaining high st...Show more
Last updated: 12 hours ago • Promoted • New!
CX Process Excellence
FirstClub • India
We’re looking for a strong, hands-on Associate who can support and scale our Customer Experience process excellence agenda.
This role calls for someone who enjoys solving problems, can work seamless...Show more
Last updated: 12 hours ago • Promoted • New!
Process Associate
Live Connections • India
Hiring Process Executives for Voice Role | Noida, Bangalore, Chennai, Pune, Hyderabad Locations.We are hiring freshers and experienced (1 to 5 Years experience) candidates for our.PE & SPE Voice (I...Show more
Last updated: 12 hours ago • Promoted • New!
Program Associate
Grexa AI • Republic Of India, IN
Grexa AI is a venture-backed startup on a mission to build the world’s first Marketing AI Platform for small businesses - a fully autonomous system that drives Real Revenue by automating and optimi...Show more