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CRM Technical Specialist
CRM Technical SpecialistCelebal Technologies • Jaipur, Republic Of India, IN
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CRM Technical Specialist

CRM Technical Specialist

Celebal Technologies • Jaipur, Republic Of India, IN
6 days ago
Job description

Role – Dynamics 365 Developer

Experience – 3+ years

Location – Jaipur | Pune | Bangalore

Job Description :

  • Gather requirements from the client
  • Proactively builds and manages relationship with client management
  • Developing business cases, project plans and project documentation.
  • Deliver projects / work on-time, on-budget, and in a way that accomplishes client goals
  • Reviews and ensures high quality of work is delivered
  • Meets deadlines and manages competing priorities under pressure
  • Apply creative thinking to identify possible reporting solution alternatives
  • Travel to client locations as per the project and / or client needs

Must Have :

  • 3+ years of project experience and minimum 2+ years in Power Platform development and
  • customizations

  • Deep understanding of D365 capabilities, architecture, and deployment of online solutions
  • Excellent understanding of Microsoft Dynamics CRM / 365 modules including Sales, Service,
  • Marketing, and Field Service

  • Experience driving Dynamics CRM implementations through all project phases : discovery,
  • definition, build, test, and deploy

  • Hands-on experience with Microsoft Power Platform including :
  • o PowerApps (Canvas and Model-Driven Apps)

    o Power Automate

    o Power BI

    o Power Pages

    o Copilot Studio (formerly Power Virtual Agents)

  • Proficiency with :
  • o C#, CRM SDK, Web APIs, Azure Functions

    o JavaScript, SQL, SSRS, SSIS

    o Plugins, Custom Workflows, Batch Jobs

    o 3rd-party API integrations

  • Experience integrating CRM with other business systems / applications
  • Ability to assist functional resources / business analysts with requirements and provide
  • design guidance for mid to large-sized D365 CRM projects

  • Proficiency in OOB customizations such as :
  • o Business Rules, Workflows, Actions

    o Security roles and configurations

  • Good knowledge in code and project management using Azure DevOps
  • Experience with Power Apps component framework (PCF)
  • Good to Have :

  • Experience using Copilot Studio for building conversational bots and AI-driven virtual agents
  • Microsoft Dynamics CRM and Power Platform certifications
  • Experience with AI Builder and integrating AI capabilities into Power Platform solutions
  • Familiarity with Power Platform governance and Center of Excellence (CoE) toolkit
  • Desired Candidate Skills :

  • Excellent interpersonal and leadership skills
  • Strong understanding of current IT trends and technologies
  • Broad IT knowledge including network administration, computer support, and software
  • development

  • Strong client communication and consulting skills
  • Experience mentoring junior team members
  • Excellent problem-solving, critical thinking, and business analysis skills
  • Comfortable leading workshops, design reviews, executive presentations, and stakeholder
  • meetings

  • Experience in delivering end-to-end reporting solutions
  • Willingness to travel to client locations when needed
  • Detail-oriented and focused on deliverables
  • Key Skills : Dynamics 365, Power Platform, Copilot Studio (Power Virtual Agents), Azure DevOps

    Interested candidate can share cv at sulabh.tailang@celebaltech.com

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    Technical Specialist • Jaipur, Republic Of India, IN

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