HOT Hiring! International BPO Customer Support
ConfidentialBengaluru / Bangalore6 days ago
Job descriptionHandle international customer queries through voice support with a focus on first-call resolution Deliver high-quality service while meeting productivity and quality benchmarks Communicate effectively with customers in a clear and professional manner Work as part of a dynamic team in a US rotational shift environment Ensure timely follow-up on customer interactions and maintain accurate case documentation Adhere to company policies, security protocols, and compliance standards Participate in ongoing training and upskilling programs to enhance service delivery Demonstrate a problem-solving mindset and take ownership of customer issues until resolution
Skills Required
International Voice Process, Customer Support, Verbal Communication, Problem-solving
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Customer Support • Bengaluru / Bangalore
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