Company Overview :
We are a fast-growing U.S.-based freight forwarding and logistics company offering end-to-end solutions in import / export, drayage, warehousing, and international trade. Our operations are built on a foundation of service excellence, compliance, and operational precision. As we scale, we're seeking a results-driven Vice President of Operations to lead, streamline, and expand our logistics operations globally.
Position Summary :
The Vice President of Operations will oversee all core operational functions across the U.S. and international markets. This role is responsible for managing import / export workflows, leading department heads, driving process improvements, ensuring regulatory compliance, and implementing scalable systems and SOPs. The ideal candidate brings deep freight forwarding expertise, strategic leadership, and a track record of building high-performing, cross-functional operations teams.
Core Objective :
To lead company-wide logistics operations, optimize departmental performance, ensure regulatory compliance, and build a scalable infrastructure that supports business growth and service delivery excellence.
Key Responsibilities :
- Oversee daily operations across Import, Export, Drayage, and Warehousing functions
- Develop and execute strategic operational plans aligned with organizational goals
- Lead and mentor department heads, driving performance, accountability, and efficiency
- Ensure compliance with U.S. Customs, FMC, TSA, and other relevant regulatory bodies
- Standardize SOPs and implement scalable systems and operational frameworks
- Define and monitor KPIs; analyze performance data to drive continuous improvement
- Collaborate cross-functionally with Sales, Finance, and Compliance departments
- Build and maintain strong partnerships with vendors, carriers, and key clients
- Support expansion into new U.S. regions and international trade lanes
- Champion automation, digital transformation, and cost-efficiency initiatives
Required Skills & Experience :
Minimum 8 years of senior leadership experience in freight forwarding or logistics (U.S. market)Previous experience as VP, Director of Operations, or an equivalent strategic operations roleDeep knowledge of U.S. import / export regulations, warehousing, drayage, and customs processesStrong proficiency with logistics systems including TMS, ERP, and digital freight platformsDemonstrated success in building, scaling, and optimizing logistics operations teamsExcellent leadership, strategic planning, and analytical skillsBachelor's degree in Supply Chain, Logistics, Business, or related field (Master's preferred)Deep understanding of operational risk, compliance, and regulatory frameworksExperience working in fast-paced, performance-driven logistics environmentsSkills Required
logistics systems , Erp, Freight Forwarding, Warehousing, Tms