Urgent Search : Fresher Customer Service Representative

Company Description

Avalanche High-Tech Enterprise is a comprehensive online platform that seamlessly integrates recruitment services, IT solutions, and product development to meet all your business needs. Our platform is designed to connect organizations with top-notch talent through advanced tools and algorithms, ensuring the perfect fit for every team. We offer a wide array of IT services, including system integration, cloud solutions, cybersecurity, and software development, tailored to enhance your organization's technological capabilities. Additionally, our innovative IT product development services specialize in creating cutting-edge software applications, mobile apps, and digital solutions to cater to the evolving needs of your business.

Role Description

This is a full-time on-site role for a Fresher Customer Service Representative, located in Ahmedabad. The Customer Service Representative will be responsible for handling customer inquiries, addressing customer concerns, ensuring customer satisfaction, and providing exceptional customer service. Daily tasks may include answering phone calls, responding to emails, managing customer accounts, and resolving any issues that may arise. The representative will also work closely with other team members to ensure a positive customer experience.

Qualifications

• Customer Service Representatives, Customer Service skills
• Customer Support and Customer Satisfaction skills
• Customer Experience skills
• Excellent verbal and written communication skills
• Strong problem-solving abilities
• Ability to work well in a team-oriented environment
• Good organizational and multitasking skills