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DM - Sales Training

DM - Sales Training

ConfidentialMumbai, Mumbai City, Navi Mumbai
25 days ago
Job description

SCOPE OF WORK

You will be responsible for developing Sales Capability Enhancement of front liners, new hires, refresher for entire sales force in line with the business needs

  • To ensure that Frontline and rest of the sales force is equipped with knowledge and skill to perform better and produce greater results
  • To ensure that the field force in Zone are enabled to do effective execution of all strategies with coaching through OJT and classroom training

ROLE & RESPONSIBILITIES

Understand and evaluate training needs for the business through :

  • Partnership during key strategic initiatives and product launches
  • Collaboration with business and other support functions to understand new capability to be developed for continuous up-skilling
  • Regular field visit to understand market requirement and competition benchmark
  • Prepare annual / monthly training calendar
  • Prepare and develop a team of regional trainers
  • Content Development and refresher training :

  • Create and collate relevant training content (Both Product & Non-Technical)
  • Manage vendors to enable completion of external training programs and interventions
  • Partner with Product Matter expert to create High-Impact training materials related to updates
  • Capability to do gamification of training content
  • Managing digital learning platform :

  • Managing employee traffic and engagement on digital platform
  • Creating / designing content and delivery framework
  • Creating and administer technical test
  • Training Strategy & Planning :

  • Design and drive appropriate sales training strategy and execution plan in line with the training needs identified and prioritised by the business
  • Categorisation of employees into different brackets & on basis of that co-work on training plan as per the training performance
  • ROI & Reporting :

  • Create and report periodic metrics to evaluate the effectiveness of training programs
  • Implement procedures and process improvements to maintain quality across board
  • Skills Required

    e-learning, Instructional Design, Training Modules, Product Training

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