Designation : Head - Theme Park Development
Location - Chennai
Grade - Full-time
About the Role :
We are looking for a dynamic and experienced professional to lead the end-to-end setup of an Ice Cream Theme Park (concept development to operational launch) - a unique blend of entertainment, family attractions, and dessert innovation. This is a ground-up role for someone who can manage concept execution, site development, vendor coordination, regulatory approvals, creative design implementation to ensure a seamless and engaging guest experience.
Key Responsibilities :
1. Concept & Theming
- Translate the park's vision into a cohesive guest experience and layout.
- Develop and oversee themed zones, attractions, landscapes, and dcor.
- Ensure rides, attractions, and facilities align with safety and operational requirements.
2. Project Planning & Execution
Lead the setup and rollout of the ice cream concept within the theme park, including layout, design, and infrastructure readiness.Collaborate with architects, designers, vendors, and contractors to ensure timely project completion.Develop detailed project timelines, budgets, and implementation plans.Oversee equipment procurement, installation, and compliance with health and safety standards.3. Concept & Brand Development
Work closely with marketing and supporting teams to align the concept with the park's overall theme and guest experience.Ensure all branding, visual design, and product presentation adhere to brand guidelines.Identify innovative ideas for menu presentation, kiosk design, and customer engagement.4. Operations Readiness
Establish Standard Operating Procedures (SOPs) for daily operations, including production, hygiene, and customer service.Lead hiring, training, and onboarding of the operational team.Coordinate with supply chain for raw material sourcing, cold chain management, and inventory control.Conduct trial runs and soft launches before official opening.5. Stakeholder Management
Liaise with internal stakeholders and external partners.Present regular progress reports to management and flag potential risks or delays.Ensure all licensing, food safety, and local authority approvals are in place.6. Quality & Compliance
Enforce food safety and theme park compliance standards.Conduct regular audits to ensure operational excellence post-launch.7. Guest Safety Oversight
Ensure all rides, attractions, and public areas adhere to safety standards.Monitor crowd management, queuing systems, and public movement to ensure smooth operations.Identify potential hazards and implement preventive measures.Safety is the responsibilityUltimate responsibility for guest safety lies with the Head, ensuring a safe and secure experience for every visitor.Qualifications & Experience :
Bachelor's or Master's in Engineering, Architecture, or Hospitality8-15 years in theme park or large-scale entertainment setupHands-on experience managing multi-vendor projectsStrong knowledge of rides, attractions, F&B, retail, and guest servicesCertified in project management and safety compliance(ref : iimjobs.com)