Senior Manager Information Systems - Network Operations

Roles & Responsibilities :

• Lead and develop a successful team of infrastructure engineers through recruitment, performance management, and career development
• Set and communicate team priorities that support the broader organization's goals. Align strategy, processes, and decision-making across teams.
• Lead a team of Network administrators, providing guidance and mentorship.
• Responsible for the 24x7x365 operations aspects of Network Infrastructure service delivery at all Amgen locations.
• Optimize resource allocation and shift coverage for 24 / 7 operations
• Producing regular and accurate service management reports and dashboards for the leadership team.
• Lead internal customer relationships with leaders across the technology organization.
• Lead incident response and problem management for critical network issues
• Oversee implementation and maintenance of network security policies and procedures
• Ensure network compliance with regulatory requirements
• Manage vendor relationships and service contracts
• Generate regular reports on network performance, availability, and incident analysis
• Drive continuous improvement initiatives in network operations
• Partner with business collaborators to understand and support organizational needs

What we expect of you

We are all different, yet we all use our unique contributions to serve patients.

Basic Qualifications :

Preferred Qualifications :

Professional Certifications :

Soft Skills :

Skills Required

Scripting, Leadership, Devops, Sd Wan, Development