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Technical Lead-monday.com

Technical Lead-monday.com

enreapPune, Maharashtra, India
30+ days ago
Job description

We are looking for a highly motivated and experienced Implementation Expert or Implementation Lead to join our team. The ideal candidate will have hands-on experience in implementing SaaS applications such as Monday.com, ClickUp, Asana, HubSpot, etc., and a strong ability to understand business use cases and translate them into effective, scalable solutions.

Key Responsibilities :

  • Lead and manage end-to-end implementation of SaaS solutions based on client requirements.
  • Understand client business processes and convert use cases into technical / configured solutions.
  • Deliver customized setups for use cases like :
  • Project Management
  • Portfolio Management
  • Product Lifecycle Management (PLM)
  • Customer Relationship Management (CRM)
  • Manufacturing workflows
  • Design and build dashboards and reports for analytics and executive insights.
  • Collaborate with cross-functional teams including sales, customer success, and product to ensure timely and quality delivery.
  • Manage stakeholder expectations and provide post-implementation support.
  • Maintain documentation and best practices for repeatable implementations.
  • Designing and configuring solutions, including workflows, custom objects, fields, and reports.
  • Importing and migrating data from legacy systems into Monday.com, ensuring data accuracy and integrity.
  • Keeping abreast of new features, best practices, and industry trends.
  • Understanding of business processes and how low code tool can be leveraged to improve them.
  • Excellent written and verbal communication skills to effectively interact with clients and team members.
  • Ability to identify and resolve complex issues during the implementation process.
  • Ability to manage projects, timelines, and resources effectively.
  • Focus on technical aspects of low code tool implementation.
  • Responsible for system integration, high level understanding on custom development, app development & data migration.
  • Design scalable board structures, workflows, automations, dashboards, and integrations to suit specific business needs.
  • Translate complex business requirements into monday.com configurations using native tools, apps, formula columns, and integrations.

Required Skills :

  • 4–5 years of hands-on experience in implementing SaaS platforms (e.g., Monday.com, Asana, ClickUp, HubSpot).
  • Strong understanding of business processes across different domains.
  • Proven experience in scoping, configuring, and delivering tailored solutions.
  • Analytical mindset with experience in building dashboards and reports.
  • Strong communication and client-handling skills.
  • Self-starter with the ability to lead and manage multiple projects.
  • Conduct discovery sessions and requirements workshops with clients and stakeholders.
  • Map current / as is processes and identify inefficiencies or automation opportunities and convert system workflows to meet client to process.
  • Create prototypes and POCs (proof of concept) to validate solutions with stakeholders.
  • Deliver training sessions and onboarding workshops to client teams.
  • Create user guides, SOPs, video walkthroughs, and other enablement assets.
  • Empower clients to adopt monday.com through best practices and adoption frameworks.
  • Implement third-party integrations (e.g., Slack, Gmail, Jira, Salesforce, Make.com, Zapier).
  • Coordinate with developers for custom integrations, monday apps, or API-based workflows.
  • 3-5 years of experience in SaaS implementations or business process consulting.
  • 1-2 years of hands-on experience implementing monday.com will be preferrable.
  • Experience in client-facing roles or project delivery.
  • Preferred / Bonus Skills :

  • Working knowledge of custom integrations and APIs.
  • Experience with scripting or automation tools (e.g., Zapier, Make.com, Integromat).
  • Familiarity with agile methodologies or consulting environments.
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    Technical • Pune, Maharashtra, India

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