Territory Portfolio Manager For a leading NBFC

Roles and Responsibilities Provides exceptional customer service through timely review of credit requests, smooth onboarding and query resolution Ensures an effective credit appraisal process, financial analysis keeping in mind the customer and organizational needs & identify any probabilities of delinquencies Acts as custodian of the portfolio, tracks & maintains overall portfolio quality, manages credit process and proactively monitors customer accounts Owns collections for the territory and is responsible for allocation, monitoring and review of delinquent accounts Manages post disbursement related documents and ensures adherence to credit compliance, legal and risk frameworks Manages audit and hind-sighting activities Enables achievement of territory business target by under-writing loan proposals with desired level of quality, ensuring product and policy norms are met and understood by the team Imparts credit knowledge and nurtures team members and channel partners ensuring quality portfolio Builds confidence in the market and channel partners through exemplary services from log-in to disbursement & post disbursement