Customer Care Executive

Company Description

Niftel Communications is a technology-driven BPO company established in 2010, with over 6000 seats worldwide. Niftel BPO combines world-class technology, expertise, and process skills to meet client requirements 24 / 7 in fields like Finance, Insurance, Claims, and Energy. Led by Founder-Director Mr. Farukh Shah, Niftel Communications is committed to delivering innovative IT solutions, BPO / ITES services, and IT Training globally.

Role Description

This is a full-time on-site role for a Customer Care Executive at Niftel Communications in Kolkata. The Customer Care Executive will be responsible for providing customer support, ensuring customer satisfaction, delivering excellent customer service, effective communication, and driving sales.

Qualifications

Customer Support, Customer Satisfaction, and Customer Service skills

Communication and Sales skills

Strong interpersonal and problem-solving abilities

Ability to work effectively in a team environment

Previous experience in customer service or related field is a plus

Bachelor's degree in a relevant field

Please call or WhatsApp Sweta on or send your CV at