Head of Operations - India
General Information
Job Title : Head of Operations – India
Location : Bangalore (Onsite / Hybrid)
Job Type : Full-Time
Reports To : CEO, Fulfillment IQ
About Fulfillment IQ (FIQ)
At Fulfillment IQ, we're disruptors in the supply chain and logistics sector. As an award-winning supply chain tech company, we design and deliver cutting-edge solutions for D2C brands, retailers, and 3PLs. Our teams thrive on solving complex logistics challenges, from developing custom software and advising on tech stack selection to implementing advanced supply chain technology.
If you're passionate about problem-solving, thrive in dynamic environments, and want to make an impact, we'd love to have you on board.
Role Overview
Fulfillment IQ is seeking a senior operations leader to head its India organization. This individual will be responsible for driving operational excellence, financial governance, compliance, and delivery support across our India-based teams. The General Manager will serve as the local head for people, culture, and execution — bridging strategic initiatives from global leadership into scalable, compliant operations in India.
Key Responsibilities
- Lead and scale India operations across HR, Finance, Admin, and Delivery enablement.
- Drive local strategy execution, cost management, and compliance with Indian regulations.
- Manage budgets, contracts, and vendor relationships.
- Build high-performing teams aligned with FIQ's global delivery and engineering standards.
- Partner with global leadership on capacity planning, utilization, and performance.
- Ensure operational readiness for audits, ISO / SOC / labor compliance.
- Oversee office infrastructure, IT policies, and day-to-day facilities operations.
- Represent FIQ India in board and leadership reviews.
Requirements
Preferred
Why You'll Love Working Here
At Fulfillment IQ, we don't just build supply chain solutions—we build careers, friendships, and unforgettable experiences.
As an equal opportunity employer, we celebrate diversity and are committed to creating an inclusive environment for all team members.
Here's what makes working with us a rewarding experience :
Work That Matters
Career Growth That Matters
Flexibility to Thrive
We Celebrate You
A Collaborative Culture
Perks you'll appreciate
Life At Fulfillment IQ
Fulfillment IQ is a company that values its people, and we work together as a team while being a remote company. Fulfillment IQ is an equal opportunity employer. We celebrate diversity, inclusivity, and are committed to creating a culture of equitable opportunities for all employees.
Learn More About Us
Website : fulfillmentiq.com
LinkedIn : Fulfillment IQ
Spotify : eCom Logistics Podcast Spotify
YouTube : eCom Logistics Podcast YouTube
Skills Required
operational systems, Hris
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