salesforce Analyst

About Client :

Our Client is a global IT services company headquartered in Southborough, Massachusetts, USA. Founded in 1996, with a revenue of $1.8B, with 35,000+ associates worldwide, specializes in digital engineering, and IT services company helping clients modernize their technology infrastructure, adopt cloud and AI solutions, and accelerate innovation. It partners with major firms in banking, healthcare, telecom, and media.

Our Client is known for combining deep industry expertise with agile development practices, enabling scalable and cost-effective digital transformation. The company operates in over 50 locations across more than 25 countries, has delivery centers in Asia, Europe, and North America and is backed by Baring Private Equity Asia.

Job Title : Salesforce Business Analyst

Experience Level : 8-12Years

Job Location : PAN India

Budget : 1,50,000 Per Month

Job Type : Contract

Work Mode : Hybrid

Notice Period : Immediate Joiners

Client : CMMI Level 5

Job Description :

Job Title : Business Analyst (Salesforce Process Builder and Flow Migration).

Responsibilities :

8+ years IT experience, analyse existing Salesforce process builders and workflows to understand current logic and business requirements.

Collaborate with stakeholders to gather and document detailed requirements for migrating process builders and workflows to Salesforce Flows.

Define user stories and acceptance criteria for the migration project in Jira, ensuring alignment with business goals and technical feasibility.

Work closely with Salesforce developers and administrators to design and implement efficient and scalable Flows.

Conduct impact analysis and identify potential risks associated with the migration.

Develop and execute test plans to ensure the accuracy and functionality of migrated Flows.

Qualifications :

Proven experience as a Business Analyst, preferably with a focus on Salesforce.

Strong understanding of Salesforce process builders, workflows, and Flows.

Excellent analytical and problem-solving skills.

Ability to translate complex business requirements into technical specifications.

Experience with Agile methodologies and creating user stories.

Strong communication and interpersonal skills.

Experience in working in health care domain.

Salesforce certifications (e.g., Salesforce Administrator, Salesforce Advanced Administrator) are a plus.

• Seniority Level
• Mid-Senior level
• Industry
• Software Development
• IT System Custom Software Development
• IT Services and IT Consulting
• Employment Type
• Contract
• Job Functions
• Information Technology
• Other
• Skills
• Jira
• Builders
• Healthcare
• Business Analysis
• Process Migration
• Salesforce.com
• Agile Methodologies

Skills Required

builders , Business Analysis, Salesforce.com, Healthcare, Jira, Agile Methodologies, Process Migration