Head - Operations & Process Excellence

Invoicemart is a leading, fast growing fintech organization and India’s largest player in online receivables discounting business. It is the brand name under which A.TREDS Limited facilitates the short-term financial transactions in a smooth and efficient manner among the financers, buyers and sellers.

Position Overview :

With an aim to revolutionize the digital lending landscape, the mission is to build a tech driven lending platform to provide tailored lending solutions.

We are looking for a dynamic “Head – Operations & Process Excellence” to lead the scaling of its tech enabled digital lending platform with operational efficiency.

This is a high impact leadership role, central to building and scaling the company’s end to end digital lending operations.

Job Location – Thane H.O.

Reporting : MD & CEO

Key Roles and Responsibilities :

• Manage end to end operational efficiency – to ensure smooth day to day running of platform operations catering to evolving business scale.
• Driving participant’s onboarding efficiency for a seamless and quicker onboarding process, processing of requests as per TAT and overall process adherence.
• Ensure end to end NACH settlement process, Coordination with NPCI, CERSAI etc. is driven in line with applicable regulatory guidelines.
• Ensure data reporting's and relevant MIS are published to key management and all stake holders regularly.
• Customer Servicing & Grievance Handling redressal as per TAT to ensure best in class customer service.

Automation Initiatives and Process Excellence :

People and Compliance Focus :

Ideal Candidate Profile

To know more about the organization please visit our website www.invoicemart.com