Spyne.ai - Customer Success Manager
Gurugram | On-site | US Shift Timings (07 PM to 04 AM).
About Spyne :
Spyne is revolutionizing automotive retail with Generative AIand were moving at lightning speed. We started with a simple but powerful idea : Use AI to help dealers sell cars online faster.
Today, were building the worlds first AI-powered automotive retail ecosystem, transforming how 350K+ dealers market and sell vehicles across the Globe.
Backed by $16M from Vertex Ventures, Accel, and top investors, were scaling like crazy : .
5X revenue growth in 15 monthsnow gunning for 3-4X more this year.
Launched industry-first AI Image & 360 solutions.
Expanding aggressively in the US & Europe.
Next up? A full GenAI Automotive Retail Suite.
About the Role :
Were not looking for a typical Customer Success Manager.
Were looking for a Strategic Operator someone who can think like a consultant, act like a founder, and sell like a business owner.
Youll own a book of business across the US & Europe driving adoption, solving tough problems, and growing revenue.
Youll be the CEO of your accounts : every internal team (Product, AI, Tech, and Ops) exists to help you deliver success to your customers.
This is a revenue ownership role not support, not relationship management.
Youll be responsible for renewals, upsells, and overall account health, backed by deep collaboration with the rest of Spyne.
What Youll Do :
Own Your Book of Business :
- Run your accounts like a business drive adoption, retention, and expansion.
- Be accountable for renewals, upsell revenue, and account profitability.
- Create strategic account plans that define success metrics and measurable ROI.
Solve Real Problems :
Drive Growth and Advocacy :
Lead with Ownership :
About the Schedule :
At Spyne, Customer Obsession isnt a slogan its a core value.
Our customers operate during US hours, so we do too.
This role follows US business hours (7 PM 4 AM IST) not as a compromise, but as a commitment to serving our customers when they need us most.
Our Gurugram office stays bustling and collaborative at night lively, well-supported, and filled with people who thrive on energy and ownership.
What You Bring :
WHY SPYNE? :
Your growth is our priority.
(ref : iimjobs.com)
Create a job alert for this search
Customer Manager • Gurgaon, India
){kind=logo}
Customer Success Manager
Spyne.ai - Customer Success Manager
Customer Success Manager
Enterprise Customer Success Manager
Customer Success
Customer Success Manager
Customer Success Manager
Customer Success Manager
B2B SaaS - PLG Customer Success Specialist
Customer Success Manager
Customer Success Manager
Customer Success Manager - International
Customer Success Manager
Customer Success Manager
AI Customer Success Lead
Senior Client Success Manager
Technical Customer Success Manager
