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Learning, Organisational Capability & Experience Consultant

Learning, Organisational Capability & Experience Consultant

Northern HealthAU
7 days ago
Job description

Reference Number :  52523 :   Learning, Organisational Capability & Experience Consultant

Employment Type :  On Going Full Time (FT)

Location :  Northern Health (All Campuses)

About Northern Health :

As an organisation we have a clear focus on how we service and partner with our community, including our strategy of helping the community stay well when at home. Our reputation of community minded, inclusive and progressive is matched to none.

Northern Health is located in the rapidly growing northern suburbs with projected growth the biggest in the state. With a booming, culturally rich and diverse community, and less than an hour’s drive from the CBD (still within the bounds of Myki and ride-sharing), Melbourne’s North is fast becoming the place to be.

Northern Health are seeking applications from motivated and suitably experienced Learning, Organisational Capability and Experience Consultants to join the Learning, Organisational Capability & Experience team within People & Culture.

Northern Health is the major provider of acute, maternity, sub-acute, mental health, specialist, community and home-based services in Melbourne’s rapidly growing outer north.

Services are provided through our five main campuses :

Northern Hospital Epping, Broadmeadows Hospital, Bundoora Centre, Craigieburn Centre, and Kilmore District Hospital.  In addition, Mental Health Services are provided at Epping, Broadmeadows, Jacana, Preston, Mill Park and Coburg.

About the Role :

The Learning, Organisational Capability and Experience Consultant supports the development of a high-performing, patient-centred workforce by designing, developing and implementing learning and organisational capability strategies that build clinical and non-clinical capability across the organisation.

Working in partnership with health leaders, educators and frontline teams, this role identifies capability gaps, enhances workforce development, and fosters a culture of continuous learning to improve service delivery, staff engagement and patient outcomes.

This role is responsible for :

  • Leading the design and delivery of strategic learning initiatives aligned with organisational priorities and workforce needs.
  • Collaborating with key stakeholders to assess current and future capability requirements across clinical and non-clinical domains.
  • Developing frameworks, tools and resources that enable capability uplift and support career development pathways.
  • Embedding principles of inclusive, adult-centred learning and contemporary educational practice.
  • Supporting change management and transformation initiatives through capability building and staff engagement.
  • Measuring the impact of learning and capability programs to ensure effectiveness and continuous improvement.
  • Championing a positive learning experience across the employee lifecycle, from onboarding to leadership development.

To be successful in this role you will have :

  • Experience and good working knowledge of  contemporary learning and development practices, organisational capability frameworks and workforce planning within a hospital or healthcare environment. This includes understanding the complexities of clinical and non-clinical workforce needs, and aligning capability development with strategic health service priorities.
  • Proven ability to  design, deliver and evaluate impactful learning and capability-building initiatives that enhance workforce performance, support staff engagement and drive continuous improvement in patient care. Skilled at leading end-to-end learning solutions—from needs analysis to implementation and measurement.
  • Demonstrated  success in building collaborative relationships with clinical leaders, educators, and frontline staff to co-design programs that are relevant, inclusive and aligned with organisational values. Experienced in navigating change and supporting capability uplift in dynamic and complex environments.
  • Well-developed  communication, facilitation and stakeholder engagement skills, with the ability to influence and guide diverse teams, lead workshops and present insights to executive and operational leaders. Strong analytical and project management skills, with a commitment to evidence-based practice and continuous improvement.
  • Next Steps . . .

    If this opportunity sounds like the next step in your career, then we would love to hear from you. Please click on the  'Apply'  button and follow the prompts.

    For further details, please refer to the Position Description. Alternatively, you can contact Daphne Giotas-Kronk, Director Learning, Organisational Capability & Experience via daphne.giotaskronk@nh.org.au

    Applications close 6 November 2025.

    Shortlisting will commence immediately for this vacancy. If an appropriate candidate is sourced, the advertising may close early, thus we advise you to apply right away.

    Why work at the Northern Health?

    NH offer a range of benefits which support and reward staff both personally and professionally.

    Our staff benefits include award winning facilities and campus partnerships, Professional development and events, an award winning Health and wellbeing program and financial benefits.

  • Health and Wellbeing programs, including our new ‘Thrive’ program
  • Flexibility in the workplace and extra leave options and support
  • An inclusive and culturally safe space
  • Access to salary packaging, EAP, our online library and onsite car parking
  • Work with us! Northern Health is an equal opportunity employer and is committed to attracting and retaining a diverse workforce which reflects the community we serve. Applications from Aboriginal and Torres Strait Islander people, as well as applicants who are LGBTIQ+, who have different abilities, or are from culturally and Linguistically Diverse Backgrounds are encouraged.

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