IT Service Delivery Manager

Job Title : Project Manager

Location : Greater Noida, Hyderabad

Experience : 15+ years

Work Mode : Work from office

Skills : Project Management, Invoicing & Financial tracking, Client & Stakeholder Management

About the Role

We are seeking a highly experienced and certified Project Manager to lead and deliver complex, small-stream IT projects that drive strategic business outcomes.

Key Responsibilities :

• Lead small-scale IT service engagements from initiation to closure.
• Define project scope, timelines, deliverables, and resource plans.
• Monitor progress and ensure adherence to project schedules and budgets.
• Draft, review, and finalize Statements of Work in collaboration with sales and delivery teams.
• Ensure SOWs clearly define scope, responsibilities, milestones, and pricing.
• Maintain documentation for project governance and audits.
• Coordinate with finance teams to ensure accurate and timely invoicing.
• Track project budgets, expenses, and revenue forecasts.
• Resolve billing discrepancies and support client queries related to invoices.
• Serve as the primary point of contact for clients during project execution.
• Conduct regular status meetings and provide updates to stakeholders.
• Build strong relationships to support repeat business and client satisfaction.